Billing Specialist
Posted 27ds ago
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Job Description
Billing Specialist supporting end-to-end billing processes in a fast-growing SaaS business at Ashby. Ensuring billing accuracy, process improvement, and responsiveness to customer inquiries.
Responsibilities:
- Review customer contracts and ensure accurate billing setup in the system
- Process subscription changes, upgrades, downgrades, and renewals
- Ensure billing completeness on a monthly basis
- Apply customer payments
- Assist with collections efforts, including monitoring aging reports and following up with customers
- Respond to customer billing inquiries in a timely and professional manner
- Support revenue-related reporting and analysis
- Assist with audit requests and documentation
- Partner cross-functionally on process improvements related to quote-to-cash
- Support ad-hoc accounting and finance projects as needed
Requirements:
- 2+ years of billing experience (SaaS experience strongly preferred)
- Experience with subscription billing models
- Strong excel skills and comfort working with data
- Excellent attention to detail and organizational skills
- Ability to manage multiple priorities in a high-growth environment
Benefits:
- Competitive salary and equity.
- Opportunity to work with a talented and passionate team.
- 10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable.
- Unlimited PTO. Expect “Vacation?” in our one-on-one agenda until you start taking it 😅.
- Twelve weeks of fully paid family leave in the US. We plan to expand this to employees in other countries as situations arise.
- Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!
- $100/month education budget with more expensive items (like conferences) covered with manager approval.



















