Billing Specialist

Posted 27ds ago

Employment Information

Education
Salary
Experience
Job Type

Report this job

Job expired or something wrong with this job?

Job Description

Billing Specialist supporting end-to-end billing processes in a fast-growing SaaS business at Ashby. Ensuring billing accuracy, process improvement, and responsiveness to customer inquiries.

Responsibilities:

  • Review customer contracts and ensure accurate billing setup in the system
  • Process subscription changes, upgrades, downgrades, and renewals
  • Ensure billing completeness on a monthly basis
  • Apply customer payments
  • Assist with collections efforts, including monitoring aging reports and following up with customers
  • Respond to customer billing inquiries in a timely and professional manner
  • Support revenue-related reporting and analysis
  • Assist with audit requests and documentation
  • Partner cross-functionally on process improvements related to quote-to-cash
  • Support ad-hoc accounting and finance projects as needed

Requirements:

  • 2+ years of billing experience (SaaS experience strongly preferred)
  • Experience with subscription billing models
  • Strong excel skills and comfort working with data
  • Excellent attention to detail and organizational skills
  • Ability to manage multiple priorities in a high-growth environment

Benefits:

  • Competitive salary and equity.
  • Opportunity to work with a talented and passionate team.
  • 10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable.
  • Unlimited PTO. Expect “Vacation?” in our one-on-one agenda until you start taking it 😅.
  • Twelve weeks of fully paid family leave in the US. We plan to expand this to employees in other countries as situations arise.
  • Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!
  • $100/month education budget with more expensive items (like conferences) covered with manager approval.