Product Solutions Specialist
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Product Solutions Specialist implementing LimeFlight’s sustainable inflight service management software. Leading customer discovery, customization delivery, testing, rollout, and product adoption across Europe.
Responsibilities:
- Serve as the operational extension of Product Management during customer implementation and customization projects
- Act as the primary product contact for customers throughout onboarding, solution design, requirement discovery, delivery, testing, rollout, and adoption
- Guide customers in adopting LimeFlight's recommended workflows, processes, and best practices
- Advise customers on maximizing value from LimeFlight's products
- Explain technical concepts, solution trade-offs, and implementation implications to business and technical stakeholders
- Support rollout activities, user acceptance testing, training, and change management
- Ensure delivered solutions achieve intended business outcomes and customer objectives
- Lead discovery workshops to understand customer processes, operational challenges, business objectives, and technical environments
- Gather, challenge, refine, and validate customer requirements
- Identify opportunities to use existing product capabilities before introducing customizations
- Define solution approaches, user stories, functional specifications, and acceptance criteria
- Partner with Product Managers when requirements affect core product strategy, roadmap decisions, or platform architecture
- Own functional delivery of customization projects from discovery through deployment
- Collaborate with engineering teams to clarify requirements, review solution approaches, and address technical questions
- Support solution validation, acceptance testing, and customer sign-off
- Manage scope and expectations while balancing customer needs with product maintainability
- Ensure delivered solutions are adopted successfully and generate measurable customer value
- Travel for two annual one-week team events and approximately 10–15% customer workshops, requirements engineering, and training
Requirements:
- 5+ years of experience in Product Specialist or Business Analysis roles within a B2B SaaS environment
- Strong understanding of SaaS products and software implementation processes
- Strong technical understanding of SaaS platforms, APIs, integrations, data models, and software implementation concepts
- Excellent communication and stakeholder management skills
- Experience gathering and documenting business requirements
- Strong presentation and customer-facing skills
- Ability to translate customer needs into clear and structured requirements
- Highly organized with strong attention to detail
- Minimum English C1 proficiency
- Must be residing in or relocating to Europe
- Must be legally eligible to work full-time under an employment contract; freelance or B2B contracts are not offered
- Nice-to-have: Experience within aviation, airline operations, airline catering, supply chain, or logistics
- Nice-to-have: Experience supporting enterprise software implementations
- Nice-to-have: Familiarity with Agile product development
- Nice-to-have: Experience creating product documentation, training materials, and user guides
- Nice-to-have: Experience conducting market or competitor research
Benefits:
- Fully remote work arrangement
- Ongoing learning opportunities
- Two annual one-week team events
- Inclusive company culture
- Equal opportunity employment environment
Similar Jobs
Senior MDM Steward
Senior MDM Data Steward governing patient and provider master data for LifeStance Health’s mental healthcare practice. Leading identity resolution, data quality, governance, and Snowflake metadata stewardship.
Product Solutions Specialist
Product Solutions Specialist guiding LimeFlight’s airline customers through SaaS implementation, customization, and adoption. Translating business requirements into scalable solutions for sustainable inflight service management.
Odoo Project Leader
Odoo Project Leader configuring ERP solutions and leading implementations for Miratech’s internal finance and operations teams. Supporting process automation, testing, training, and stakeholder adoption.
Odoo Project Leader
Odoo Project Leader automating Miratech’s internal finance and operations processes. Configuring ERP modules, managing implementations, and training internal teams.
Odoo Project Leader
Odoo Project Leader configuring ERP solutions and leading implementations for Miratech’s internal finance and operations. Driving automation, testing, training, and stakeholder adoption.
Odoo Project Leader
Odoo Project Leader automating Miratech’s internal finance and operations processes. Configuring ERP solutions, leading implementations, and training users across global teams.
Global Quality Lead
Global Quality Lead building quality systems and assurance programmes for Volta’s AI infrastructure data centres. Leading vendor quality, commissioning standards, audits and portfolio-wide quality performance.
Home Care Worker – Casual
Home Care Worker supporting Silverchain’s aged-care clients with household assistance, meals, transport, and social support. Casual role serving Ngunnawal and surrounding Canberra North suburbs.
Stockroom Team Member – Part-time
Stockroom Team Member organizing inventory, operating forklifts, and maintaining stockroom standards for The Warehouse Group’s New Zealand retail stores. Part-time Monday shift in Christchurch.
Real Estate Entrepreneur
Entrepreneur indépendant développant l’activité de conciergerie immobilière ALB à Carnac. Prospection de propriétaires, gestion de logements et construction d’une équipe locale.
Real Estate Entrepreneur
Entrepreneur immobilier lançant une conciergerie locative courte durée sous la marque ALB. Prospection de propriétaires, gestion de logements et construction d’une équipe locale.
Real Estate Entrepreneur
Entrepreneur indépendant développant l'activité de conciergerie immobilière ALB à Narbonne. Prospection de propriétaires, gestion de logements et construction d'une équipe locale.
Real Estate Entrepreneur – Property Concierge Services
Entrepreneur indépendant développant une activité de conciergerie immobilière ALB à Chambéry. Prospection de propriétaires, gestion de logements et constitution d’une équipe locale.
Email Infrastructure & Deliverability Specialist
Email infrastructure specialist building high-volume sending systems for a performance-based customer database monetization company. Managing deliverability, authentication, campaigns, and contact lists at 300,000–500,000 emails daily.
Energy Specialist – Residential
Residential Energy Specialist conducting home energy audits for RISE, an employee-owned engineering and energy services firm. Recommending efficiency upgrades, coordinating rebates, and supporting homeowners.
Defense Trade Specialist, All Levels
Defense trade specialist supporting ITAR, AECA, FMS, and export-control compliance for aerospace and defense clients. Advising customers and leading complex global trade programs at DTS.
Leadership Gift Officer
Leadership Gift Officer growing Bennington College’s Western U.S. leadership-gift pipeline. Managing 125–150 prospects through cultivation, solicitation, stewardship, and regional donor engagement.
Phone Fundraiser – Human Rights, Nonprofit Causes
Phone Fundraiser helping Public Outreach turn conversations about human-rights and nonprofit causes into monthly donor support. Fully remote, paid training, and weekday U.S. team schedule.
Budget Coordinator
Budget Coordinator leading cross-functional budgeting and grant-compliance initiatives for national nonprofit Youth Advocate Programs. Coordinating fiscal deliverables across dispersed teams and departments.
Senior Knowledge Resource Specialist
Senior Knowledge Resource Specialist developing project-management training and knowledge resources for MTSI, an employee-owned engineering services company. Supporting over 100 projects across three operational divisions.