Booking and Scheduling Coordinator

Posted 16hrs ago

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Job Description

Remote Booking and Scheduling Coordinator managing customer reservations, appointments, confirmations, and changes. Supporting customers through online scheduling systems and accurate recordkeeping.

Responsibilities:

  • Respond to booking and scheduling inquiries
  • Gather customer preferences and required information
  • Research available dates, times, and options
  • Coordinate booking and appointment details
  • Review customer information for accuracy
  • Provide confirmations, reminders, and updates
  • Assist with changes and rescheduling requests
  • Communicate with providers when necessary
  • Maintain accurate booking and scheduling records
  • Track pending requests and outstanding details
  • Follow up with customers throughout the process

Requirements:

  • Strong customer-service skills
  • Excellent attention to detail
  • Clear written and verbal communication
  • Strong organizational abilities
  • Good time-management skills
  • Basic computer proficiency
  • Comfortable using online scheduling tools
  • Ability to learn booking systems
  • Reliable and professional
  • Previous booking or scheduling experience is helpful but not required

Benefits:

  • Remote environment
  • Flexible scheduling
  • Training available
  • Ongoing support and continued resources and guidance
  • Professional development opportunities to build scheduling, communication, and organizational skills