Business Analyst – Technical Writer
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Job Description
Business Analyst / Technical Writer in a remote role, collaborating on mortgage servicing documentation and requirements for NewFi's innovative financial products.
Responsibilities:
- Collaborate with cross-functional teams to gather and document detailed business requirements for various projects.
- Consider AI systems and automation tools when developing documents.
- Create clear and concise technical documentation, user guides, and manuals.
- Develop and maintain comprehensive documentation for business rules and policies.
- Collaborate with stakeholders to validate business requirements and ensure alignment with organizational needs.
- Assist in testing and quality assurance activities.
- Effectively communicate with both technical and non-technical stakeholders.
Requirements:
- Bachelor's degree in Business, Finance, Information Technology, or related field.
- Proven experience as a Business Analyst and Technical Writer in the mortgage or financial services industry.
- Excellent written and verbal communication skills.
- Proficiency in documentation tools and software.
- Familiarity with CRM systems and lending origination systems is a plus.
- Knowledge of mortgage lending industry regulations and compliance requirements a plus.
- Ability to work independently and in a remote team environment.
- Willingness to work pacific hours and travel occasionally as needed.
Benefits:
- 401k Matching, fully vested after 3 years of employment.
- Medical, Dental and Vision
- Remote work flexibility.
- Opportunities for professional growth and development.
- Collaborative and inclusive company culture.
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