Business Analyst I
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Job Description
Business Analyst I role supporting project teams by determining business needs and creating functional requirements. Collaborating with cross-functional teams to implement innovative solutions in South Africa.
Responsibilities:
- Collaborate with business owners and product manager to determine the business needs and create functional requirements for project team
- Gather all relevant information before drawing conclusions, making decisions or suggesting possible technology solutions
- Lead cross functional teams by liaising between business partners, product managers and technology teams in creation of features, stories and acceptance criteria, supporting the timely implementation of initiatives
- Analyze impacted products and processes for gaps (AS-IS and TO-BE) and identify innovative solutions that balance timelines, scope and complexity
- Coordinate with technical resources to develop workable solutions that meet customer expectations
- Drive pre-release planning process
Requirements:
- Bachelor’s Degree/Diploma in Information Technology, Computer Science, Engineering, Business Information Systems or a related field
- 1 - 2 years of work experience in an analysis role
- Experience with MS office products (i.e., Word, Visio, Excel, Power Point)
- Experience working in Agile development projects
- Knowledge of project management and software delivery methodologies is desired
- Experience with Power Platform especially PowerApps is a plus
- Experience with BMC Helix is a plus
- Experience with Microsoft Azure DevOps is a plus
- Experience utilizing AI (Glean, Cursor AI) is a plus
Benefits:
- Ongoing training and development
- Paid time off
- Flexible work arrangements
- Professional development opportunities
- Health and wellness programs
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