Claims Business Analyst
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Job Description
Claims Business Analyst implementing technology solutions for the Claims Organization. Collaborating with business leaders and MTS to innovate and ensure systems meet requirements.
Responsibilities:
- Leads creation of in-depth test plans and conducts User Acceptance Testing to ensure that systems meet business requirements.
- Communicates challenges directly to MTS.
- Participates in the design of technology solutions based upon business needs.
- Responsible for innovation in one or more key business functions.
- Issues and interactions tend to be of medium to high complexity.
- Serves as a point person for strategic planning.
- Collaborates with management in one or more business units to align technology solutions with business strategies.
- Leads key activities on projects within the Claims Organization.
- Collects, analyzes, reviews, documents, prepares and communicates business needs within the Claims organization.
- Responsible for gathering business needs and assisting in the design of solutions through direct interaction with business units and leaders.
- Runs data queries and conducts data analysis to identify and solve business problems.
- Delivers presentations and provides project updates to Sr. Leadership, Claims employees, and partners within the organization.
- Creates training materials including job aids, process flow, etc.
- Provides training when necessary to all levels of the organization.
- Regular attendance at work on a full-time schedule of at least 8 hours and 40 hours per week.
Requirements:
- Bachelor’s or Master’s Degree in Computer Science, Information Systems, Business Administration, or other related field is desired.
- At least 5 years of relevant claims experience
- Or equivalent combination of education and/or experience.
Benefits:
- Competitive compensation
- Flexibility to work from anywhere in the United States for most positions
- Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
- Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
- Medical, dental, vision, life, and pet insurance
- 401 (k) retirement savings plan with company match
- Engaging work environment
- Promotional opportunities
- Education assistance
- Professional and personal development opportunities
- Company recognition program
- Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more
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