Business Intelligence Consultant – Chemicals Vertical
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Job Description
Business Intelligence Consultant responsible for managing client relationships and driving revenue in the chemicals sector. Collaborating with teams to ensure customer satisfaction and maximize client value.
Responsibilities:
- Act as the primary point of contact for assigned clients, ensuring satisfaction and retention.
- Develop and implement strategies to grow business with existing accounts using consultative sales techniques, achieving annual renewal rate and revenue targets.
- Manage client renewals efficiently through Salesforce CRM , maintaining up-to-date customer records.
- Conduct quarterly and annual business reviews with customers per the company service standards, define and execute a relationship plan for top tier accounts.
- Support clients in utilizing ResourceWise’s business intelligence platforms (OrbiChem360/ChemEdge360).
- Provide training, development, and coaching to new and existing users to maximize value realization.
- Serve as a thought leader, offering industry insights and best practices to clients.
- Contribute to internal projects, including product enhancements, marketing initiatives, and strategic improvements.
Requirements:
- 3+ years in business intelligence, market consulting, or a related role within the chemicals, polymers, or commodities sector.
- Proficiency in Salesforce CRM and business intelligence tools.
- Strong background in customer success, account management, or consultative sales.
- Ability to interpret complex data and translate it into actionable insights for clients.
- Excellent presentation, negotiation, and interpersonal skills.
- Fluency in English, other languages a plus.
- Familiarity with petrochemicals, fibers, plastics, or related commodities.
- Bachelor’s degree in business, Economics, Chemical Engineering, or a related field.
Benefits:
- Competitive base salary + performance-based commission/bonuses
- Benefits package provided (holidays, statutory benefit contributions, education assistance and more.)
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