Business Performance Analyst
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Job Description
Business Performance Analyst driving strategic success through performance tracking and optimization for Invoicing products at EverCommerce. Transforming data into actionable insights to guide business decisions across the organization.
Responsibilities:
- Design comprehensive performance monitoring frameworks for strategic initiatives
- Build and maintain data pipelines and automated reporting systems
- Create executive dashboards and reporting structures using SQL and visualization tools
- Track progress against strategic OKRs and critical business objectives
- Develop standardized KPI frameworks and technical measurement solutions
- Prepare quarterly business reviews and executive performance summaries
- Monitor the effectiveness and ROI of strategic initiatives
- Provide objective analysis on program performance and strategic investments
- Identify trends, risks, and opportunities across business initiatives
- Evaluate resource allocation effectiveness across strategic priorities
- Recommend course corrections for underperforming initiatives
- Translate complex performance data into clear strategic insights
- Identify optimization opportunities across the business
- Support strategic planning with performance-based recommendations
- Provide data-driven insights for leadership decision-making
- Develop frameworks for evaluating strategic opportunities
- Partner with Growth, Product, and Marketing teams to establish aligned success metrics
- Support Department Leaders with performance data for OKR development
- Collaborate with Business Development to evaluate partnership performance
- Work with Director of Planning & Insights on strategic reviews and business performance
- Assist functional teams in defining and tracking success metrics
Requirements:
- 5+ years of experience in performance analytics, business intelligence, or strategic operations
- Strong technical skills including proficiency with SQL, data visualization tools, and analytics platforms (Looker, Periscope, Heap, Amplitude)
- Experience with data modeling, ETL processes, and building automated reporting solutions
- Advanced skills in Excel, Power BI, Tableau, or similar tools for complex data analysis
- Experience tracking initiative effectiveness and strategic program evaluation
- BS/BA in Business, Analytics, Data Science, Economics or related field
- Strong understanding of SaaS business metrics and performance indicators
- Proven track record of influencing decisions through data-driven insights
- Experience with OKR frameworks and strategic planning processes
- Ability to communicate complex analytics clearly to executive audiences
Benefits:
- Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
- Robust wellness benefits, including an annual wellness stipend
- Flexible and generous (FTO) time-off
- Employee Stock Purchase Program
- Registered Retirement Savings Plan (RRSP) with 4% company match
- Continued investment in your professional development
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