Business Unit Application Support Analyst – Salesforce Admin
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Job Description
Business Unit Application Support Analyst Lead providing support to corporate and business line applications at TD. Leading teams and developing customized reports while maintaining confidentiality and relationships with partners.
Responsibilities:
- Provides support to various corporate and business line applications
- Leads staff, assigns, prioritizes, and monitors work
- Maintains confidentiality of work being performed
- Develops and maintains relationships with business partners
- Participates as subject matter expert on strategic initiatives
- Develops customized reports using reporting tools
- Analyzes company data to recommend initiatives
- Identifies ways to customize and enhance current business applications
- Executes test plans for system changes and projects
- Helps senior management with reporting and analysis
- Maintains corporate strategy projects and deliverables
- Coaches team members and leads improvements
Requirements:
- Bachelor's degree or progressive work experience
- 7+ years related experience required
- Salesforce administration experience preferred
- Salesforce certifications preferred
- Excellent communications, problem-solving and decision-making skills
- Demonstrates leadership, coaching, counseling and supervisory skills
- In-depth knowledge of systems testing procedures and practices
Benefits:
- Total Rewards package includes base salary and variable compensation/incentive awards
- Health and well-being benefits
- Savings and retirement programs
- Paid time off including Vacation PTO, Flex PTO, and Holiday PTO
- Banking benefits and discounts
- Career development opportunities
- Reward and recognition programs
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