Change Order Supervisor
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Change Order Supervisor leading remote teams processing patient plan-of-care changes for Aveanna Healthcare. Overseeing workflows, performance, quality, compliance, escalations, and process improvement.
Responsibilities:
- Lead, coach, and develop Change Order team members through training, one-on-ones, and ongoing feedback
- Manage daily workflows and assign tasks to ensure timely completion of Change Order processes
- Monitor team performance and ensure daily, monthly, and quarterly goals are met
- Handle escalated issues, technical concerns, and patient complaints
- Analyze team metrics and identify trends and opportunities for improvement
- Oversee quality assurance and documentation accuracy
- Ensure processes follow HIPAA, regulatory, and company compliance requirements
- Partner with other departments to resolve patient concerns and improve workflows
- Identify opportunities for process improvement and implement corrective actions
Requirements:
- High school diploma or GED required
- 2+ years of management experience required
- Healthcare experience preferred
- Bachelor's degree in a related field preferred
- Proficiency with Microsoft Outlook, Word, and Excel
- Experience managing workflows, performance metrics, and team priorities
- Strong written, verbal, organizational, and problem-solving skills
- Dedicated, quiet workspace free from distractions
- Reliable high-speed internet suitable for call center and communication systems
- Professional, camera-ready presence during virtual meetings
- Strong time-management, accountability, and self-management skills
- Ability to maintain a secure workspace and protect confidential patient information
- Commitment to confidentiality, quality, and exceptional patient service
Benefits:
- Full Benefits Package (Medical, Dental, Vision, Life Insurance)
- 401(k) with Company Match
- Employee Stock Purchase Plan
- Paid Time Off & Holidays
- Two Bonus Days Off ("Fun Day" & "Inclusion Day")
- Internal Opportunities for Growth
- Supportive, Collaborative Team Environment
- Role-Based Training and Development
Similar Jobs
Territory Supervisor
AbbVie neuroscience Territory Supervisor promoting products, sharing medical information, and collecting market insights. Managing healthcare-professional engagement and pharmacovigilance reporting in Shenzhen.
Prior Authorizations Supervisor – Pain Interventions
Medtronic healthcare technology supervisor leading pain-intervention prior authorization and reimbursement operations. Managing teams, payer processes, compliance, and patient access from Minnesota.
Supervisor, Business and Competitive Intelligence
Business intelligence supervisor coordinating competitive research and lead qualification. Supporting Precision Medicine Group’s clinical solutions and translational sciences growth.
Supervisor, Business and Competitive Intelligence
Business intelligence supervisor coordinating competitive research and lead qualification. Supporting Precision Medicine Group’s CRO and specialty-labs growth across commercial teams.
Copy Supervisor
Copy Supervisor leading pharmaceutical healthcare marketing copy across professional, patient, and consumer audiences. Translating complex science into accurate, compelling brand storytelling.
Supervisor, Digital Video
Digital video supervisor managing CTV, streaming, and programmatic campaigns for Rain, a full-service advertising agency. Overseeing strategy, execution, optimization, reporting, and team mentoring.
Territory Supervisor
AbbVie oncology territory supervisor promoting innovative medicines and academic engagement with healthcare professionals in Shenzhen. Managing territory plans, compliance reporting, market insights, and adverse-event reporting.
Territory Supervisor
AbbVie oncology Territory Supervisor promoting products and medical information to healthcare professionals. Managing market insights, compliance, reporting, and adverse-event escalation in Hefei, China.
Territory Supervisor
AbbVie oncology Territory Supervisor promoting medicines across the target region. Building compliant academic communications with healthcare professionals and gathering market insights.
Territory Supervisor
AbbVie Territory Supervisor promoting immunology medicines in Yangzhou, China. Building healthcare-professional relationships and executing compliant medical marketing plans.
Provider Outreach & Education Supervisor
Provider outreach supervisor leading California Medi-Cal education and field representatives. Improving healthcare-provider engagement, training, and operational support for Gainwell Technologies.
Supervisor, Care Management
Supervising multidisciplinary Innovations Waiver care-management teams at Trillium Health Resources, a North Carolina managed-care organization. Overseeing person-centered support for members with I/DD and traumatic brain injury.
Supervisor, Donor Outreach
Donor Outreach Supervisor leading donor scheduling and customer-service call center activities for Vitalant, a nonprofit blood-services organization. Supervising staff, monitoring quality, and driving donation appointment goals.
Supervisor – Electricity Project Back Office
Supervisor leading and developing a German-speaking back-office team for an electricity project. Monitoring KPIs, coaching advisors, and ensuring compliance and target achievement remotely from Sarajevo.
Digital Reporting Supervisor
Supervises and coaches digital reporters for Esquire’s legal support services business. Oversees onboarding, training, quality, performance, and reporter operations.
Outpatient Supervisor
Outpatient Supervisor coordinating Gateway Rehabilitation Center’s Hope from Home telehealth program. Supporting patient coordination, clinical documentation, authorizations, funding, and treatment continuity.
Store Supervisor
Store Supervisor supporting Skechers’ remote retail operations, customer experience, and team performance. Driving sales, motivating staff, and representing the global comfort technology brand.
Weighbridge Supervisor
Responsable du pont-bascule assurant le trafic des camions et le suivi administratif. Coordination des commandes, fournisseurs, partenaires externes et procédures internes.
Supervisor, Business Analysis
Business Analysis Supervisor leading requirements engineering and analysts for Guild Mortgage’s home-financing technology. Translating complex lending projects into clear specifications, testing strategies, and user stories.
Supervisor – Fraud Investigations
Fraud investigations supervisor managing financial crime cases at Atlantic Union Bank. Leading support employees, coordinating law enforcement reporting, and maintaining legally compliant evidence.