Chief Compliance Officer
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Job Description
Chief Compliance Officer leading PayFac compliance for Finalsite, a K–12 EdTech platform serving 7,000+ schools. Building global risk, ethics, payments, and regulatory infrastructure.
Responsibilities:
- Own and lead Finalsite’s enterprise-wide compliance and ethics strategy, including governance, risk frameworks, policies, controls, monitoring, and reporting
- Build, implement, and continuously evolve the Payment Facilitator (PayFac) compliance program from the ground up
- Oversee merchant onboarding and underwriting, KYC/KYB, AML, sanctions screening, transaction monitoring, fraud controls, ongoing merchant monitoring, and escalation protocols
- Ensure compliance with PCI-DSS, NACHA, BSA/AML, OFAC, money transmission requirements, card network rules, sponsor/acquiring bank requirements, GDPR, SOC controls, and other relevant standards
- Serve as primary liaison with sponsor/acquiring banks, payment processors, card networks, regulators, auditors, and external legal counsel
- Advise the CEO, executive leadership team, and Board on compliance strategy, PayFac risk, regulatory developments, and material risks
- Lead compliance audits, regulatory and bank examinations, investigations, monitoring activities, issue management, and remediation initiatives
- Oversee compliance training and awareness programs
- Advise leadership on emerging PayFac, payments, fintech, card network, banking, and regulatory developments
- Collaborate with Legal, Finance, HR, Product, Security, Technology, and Operations teams
- Oversee third-party risk management and vendor compliance programs
- Report to the executive team and Board on compliance effectiveness, merchant risk, regulatory matters, audit findings, risk indicators, and remediation progress
- Embed compliance into new products, payment capabilities, partnerships, acquisitions, and expansion initiatives
- Participate in enterprise risk management and business continuity planning
- Represent Finalsite in industry groups, regulatory discussions, and compliance-related forums
- Assist with corporate governance initiatives and policy development
Requirements:
- Bachelor’s degree in Business, Finance, Legal Studies, Accounting, or related field
- Minimum 12+ years of progressive compliance, regulatory, risk, payments, fintech, banking, or financial services experience
- Significant executive-level leadership responsibility
- Minimum 5+ years leading enterprise compliance programs in a senior executive or comparable leadership role
- Required hands-on experience building and operationalizing a Payment Facilitator (PayFac) compliance program from the ground up
- Direct experience establishing PayFac policies, governance, controls, monitoring, merchant risk processes, and operating models
- Extensive experience in PayFac, payments, fintech, merchant acquiring, sponsor/acquiring banking, payment processing, or similarly regulated financial transaction environments
- Deep expertise in PayFac operations, merchant onboarding and underwriting, KYC/KYB, payment network rules, transaction risk management, fraud and financial crime controls, and financial regulatory compliance
- Expert knowledge of PCI-DSS, NACHA, AML/KYC/KYB, OFAC, money transmission requirements, card network compliance, merchant monitoring, fraud prevention, transaction monitoring, and financial controls
- Experience partnering with sponsor/acquiring banks, payment processors, card networks, financial institutions, regulators, and auditors
- Experience leading sponsor bank/card network reviews, regulatory examinations, compliance audits, investigations, and remediation efforts
- Ability to build and scale compliance infrastructure in a high-growth technology organization
- Executive presence and effective communication with the CEO, Board, investors, regulators, banking partners, and senior leadership
- Exceptional analytical, strategic thinking, and decision-making capabilities
- Current and continued residency as a permanent resident of the United States required
- Preferred: Juris Doctor, MBA, or other advanced degree
- Preferred: CRCM, CAMS, CIPP, CIA, or equivalent certification
- Preferred: Chief Compliance Officer or senior compliance executive experience in SaaS, fintech, PayFac, or payment-enabled technology
- Preferred: Global payment operations and international regulatory framework experience
Benefits:
- Competitive benefits
- Professional development opportunities
- Collaborative culture built on partnership and purpose
- Remote employment opportunity
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