Client Account Manager – Marketing Agency

Posted 3hrs ago

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Job Description

Client Account Manager leading performance marketing strategy, client relationships, and growth for Finch, a digital advertising and SEO agency. Coordinating paid media, SEO, creative, and analytics specialists.

Responsibilities:

  • Own strategy for each client account, including goals, KPIs, and quarterly roadmaps
  • Run recurring client meetings, manage stakeholders, and document next steps
  • Analyze performance against ROAS, CPA, CAC versus LTV, and organic growth metrics
  • Coordinate actions with Paid Search, Paid Social, Programmatic/DSP, SEO, Creative, and Analytics specialists
  • Identify and scope growth opportunities, including new channels, tests, and budget expansions
  • Flag retention risks and build mitigation plans across the client portfolio

Requirements:

  • 5+ years as an Account Manager or Account Director at a performance or digital marketing agency
  • Experience owning several B2B client accounts simultaneously, including client relationship management, account growth, and project management
  • Experience managing advertising-driven accounts involving Paid Search, Paid Social, or Programmatic/DSP
  • Solid grasp of attribution, KPIs, and optimization logic
  • Fluent written and spoken English
  • Comfort leading strategic conversations with senior client stakeholders
  • Base in Latin America or Africa, or anywhere up to UTC+2
  • Availability to work roughly 9am–5pm US Central/Mountain time

Benefits:

  • Fully distributed team across the US, LATAM, Europe, and APAC
  • Flexible work environment
  • Meaningful impact from day one
  • Culture built on curiosity, transparency, and ownership
  • Collaboration with high-caliber channel specialists
  • Learning, experimentation, cross-training, and growth opportunities
  • Work-life balance focused on high performance, not overwork