Client Experience Specialist
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Job Description
Client Experience Specialist managing IT-related customer orders and providing timely quotes and support. Handling administrative tasks and ensuring customer satisfaction through effective communication.
Responsibilities:
- Responds timely to client requests and prompt placement of orders
- Provides timely quotes for customers on products
- Initiates returned merchandise process and escalates RMA requests to Customer Service
- Performs administrative support for open order tracking and reporting
Requirements:
- Must be authorized to work for any employer in the U.S.
- Understanding of shipment cutoff times for all major distribution partners and carriers
- Experience with administrative support for order tracking and reporting
Benefits:
- Medical insurance
- 401k plans
- Paid time off including vacation and sick time
- Wellness and Volunteer Time Off days
- Free therapy visits
- Mental health coaching and tools
- Meditation resources
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