Client Solutions Manager, Influencer Marketing
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Job Description
Client Solutions Manager owning US brand relationships, renewals, and growth for Kyra’s influencer marketing platform. Turning creator campaign data into client recommendations and expansion opportunities.
Responsibilities:
- Own a portfolio of brand accounts end-to-end
- Maintain client relationships and serve as the first point of contact
- Run client calls and check-ins across launches, seasonal moments, and always-on programs
- Turn campaign results into actionable narratives and recommendations
- Use AI daily to speed up reporting, sharpen communications, and extract insights from campaign data
- Own the client experience, including commitments, scopes, budgets, and issue resolution
- Identify and communicate upsell and account expansion opportunities
- Maintain clean trackers and efficient workflows
- Ensure client feedback reaches the appropriate internal team
- Surface issues early and bring a plan to leadership
- Progress toward larger accounts and increased commercial ownership
Requirements:
- 2-4 years in influencer or creator marketing, with real time on brand accounts
- Hands-on campaign fluency and genuine command of Meta and TikTok
- Strong organisational skills and close attention to detail
- Commercial awareness: budgets, margins, and a feel for when an account is ready to grow
- Comfortable owning both the relationship and the commercial conversation, and flexing across delivery when the account needs it
- AI is already part of how you work day to day
- Reliable and easy to trust with a client
- Able to talk clearly about the accounts you've run: what worked, what didn't, and why
Benefits:
- Remote-first, so you can work from wherever you do your best work
- 25 days PTO + bank holidays
- 4 company-wide days off (Kyra Days)
- 3 wellness days
- Paid sick leave each year
- Annual Learning & Development budget
- Annual bonus scheme
- Healthcare coverage for US-based team members
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