Senior Manager, Solutions Architect SME
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Job Description
Senior Manager leading GitLab’s regional SME Solutions Architecture team across DevSecOps, security, platform, and AI products. Driving complex enterprise deals, technical wins, and consumption growth.
Responsibilities:
- Build and lead a regional team of product Subject Matter Experts across Security & Compliance, Platform, Core DevSecOps, and AI & Competitive
- Hire, develop and retain regional SMEs with clear growth paths
- Run the regional engagement model with Account SA and Post-Sales leaders
- Partner with regional sales leaders and AVPs on deal strategy, forecast calls and product-category plans
- Review SME coverage weekly against the regional pipeline and reallocate capacity when needed
- Serve as executive technical sponsor on strategic deals
- Coach SMEs on PoV design, executive storytelling and competitive positioning
- Maintain accurate engagement and outcome data in Salesforce
- Collaborate with peer regional managers and the Senior Director on shared assets, enablement programs and a global playbook
- Bring regional customer and competitive signals to Product and Engineering
- Build a culture of trust, ownership and learning
- Measured on product-category commit attainment, consumption growth, technical win rate, PoV conversion, production adoption, opportunity coverage, Account SA satisfaction, and team hiring, ramp, engagement and retention
Requirements:
- 5+ years of experience leading technical pre-sales, solutions architecture or consulting, including time leading teams of technical individual contributors
- Hands-on depth in at least one of Security & Compliance, Platform, Core DevSecOps, or AI & Competitive, with enough breadth to coach across all four
- Working fluency with AI-assisted development
- Record of hiring and developing high-performing technical specialists or Solutions Architects
- Experience partnering with sales leaders on enterprise forecasts, deal strategy and territory planning
- Ability to use data to demonstrate impact on win rates, cycle times and consumption
- Strong executive presence with customers and internal leaders
- Experience leading through change
- Experience running an overlay or specialist team, or launching a new team or product category
Benefits:
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental leave
- Home office support
- Incentive pay targeted at up to 100% of offered base salary
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