Manager, Solutions Consulting – Payments
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Job Description
Managing Payment Sales Executives at Billtrust, an AI-powered B2B accounts receivable and payment software company. Driving payments revenue, go-to-market strategy, enablement, and AI adoption.
Responsibilities:
- Lead, coach, and develop a high-performing team of Payment Sales Executives
- Maintain a recruiting pipeline to meet future business demand
- Define and manage team metrics and goals using AI-powered dashboards and co-worker agents
- Track activity reporting and progress against revenue goals and surface coaching opportunities
- Evaluate team members through direct observation, peer feedback, sales feedback, and performance management
- Manage resource scheduling conflicts, expense review and approval, and PTO requests
- Partner with sales leadership, payment strategy, marketing, and payments product to define go-to-market strategy for payments revenue growth
- Serve as the primary liaison between sales and payment strategy, marketing, and payments product
- Prioritize and communicate new feature requests and roadmap vision
- Maintain market expertise in B2B payments, Interchange, and Card Brands
- Enable Payment Sales Executives to evolve talk tracks and objection handling
- Partner on training curriculum for Credit Card and ACH processing
- Identify internal process improvement opportunities and create change for the Payment Sales Executive team
- Develop AI-enabled workflows for ROI and credit card statement analysis
- Ensure resource alignment and effective utilization of skill sets
- Define the team’s involvement in deal cycles
Requirements:
- 5+ years of experience leading sales or pre-sales teams
- 7+ years of demonstrated success selling and/or supporting B2B payments, Merchant Services, and/or Accounts Receivable (AR) solutions
- In-depth knowledge of B2B payments, Interchange, and Card Brands, including ACH and Credit Card Merchant Services/Merchant Acquiring
- Direct sales or pre-sales experience in payments
- Mastery of the sales process and ability to create and contribute to it
- Track record as a trusted advisor to sales leadership and sales teams
- Ability to build, comprehend, and present ROI analysis and credit card statement analyses
- Ability to communicate and demonstrate the value of complex SaaS-based payments solutions
- Exceptional communication, presentation, and influencing skills with executive presence
- Comfortable presenting to external groups and prospects in person and through webinars
- Advanced problem-solving and analytical skills
- Organized, entrepreneurial self-starter with a results-driven attitude
- Willingness to travel approximately 20%
- Track record driving AI adoption and continuous improvement across a team or function
- Preferred: Experience with the Billtrust solutions suite and/or A/R software solutions
- Preferred: Experience managing a payments or pre-sales/sales organization
- Preferred: Hands-on experience using AI tools to improve team productivity
- Preferred: Experience building enablement content such as talk tracks and objection handling
Benefits:
- Comprehensive health coverage
- Competitive retirement
- Generous PTO
- Parental leave
- Flexible work options
- Meaningful investment in professional development
- Potential eligibility for equity, commissions, or other variable performance-related bonuses
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