COBRA Operations Specialist I
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Job Description
Operations Specialist responsible for COBRA plan setup and member accounts at WEX. Processing forms and troubleshooting within the COBRA functionality and improving processes.
Responsibilities:
- responsible for plan setup, maintenance of plan structure and member accounts
- processing files, forms, and payments at the member level
- troubleshooting questions and providing issue resolution
- maintaining detailed knowledge in function area(s) related to COBRA and Direct Bill
- creating, updating and maintaining member plans and balances
- facilitating peer training when requested
Requirements:
- experience with computer proficiency
- experience with Section 125, HIPAA and HITECH Regulations
- experience with administrative software, computer proficiency and 10 key/keyboard
Benefits:
- health insurance
- dental and vision insurances
- retirement savings plan
- paid time off
- health savings account
- flexible spending accounts
- life insurance
- disability insurance
- tuition reimbursement
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