Commercial Director – West
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Job Description
Commercial Director responsible for driving performance and strategy in luxury watch boutiques. Leading teams and operational excellence while focusing on market dynamics and brand image.
Responsibilities:
- Drive profitable and sustainable performance of own-operated boutiques and partner-operated boutiques.
- Provide structured commercial analysis and regional strategy to support business acceleration.
- Define annual commercial objectives and monitor performance and KPI achievement.
- Be an expert in the territories managed and understand market dynamics.
- Conduct frequent territory visits and maximize opportunities with coaching and activations.
- Lead, coach, and develop high-performing retail and wholesale teams.
- Ensure exceptional operational support to drive sales and customer experience.
- Build positive and consistent brand awareness across channels.
Requirements:
- At least 10 years of leadership and expertise in retail, wholesale, and business strategy implementation.
- Preferred experience in luxury environment.
- Bachelor's degree and experience in luxury watches or jewelry industry is preferred.
- Excellent communication, interpersonal, and presentation skills.
- Ability to travel at least 70% of the time, sometimes for extensive periods.
- Fluency in English required.
Benefits:
- Employee wellbeing is a top priority at Richemont.
- Comprehensive benefits program to support employees and their loved ones.
- Medical, dental, and vision programs.
- Health savings and flexible spending accounts.
- Income protection solutions including life insurance and disability benefits.
- 401(k) with employer match.
- Paid time off.
- Wellness reimbursement benefit.
- Access to the employee assistance program.
- Volunteer days off to make a difference in local communities.
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