Compliance Support Associate
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Agiloft & ComplianceWire Support Associate providing operational support for compliance workflows in regulated life sciences. Requires experience with AgileLoft and ComplianceWire platforms.
Responsibilities:
- Provide day-to-day support for AgileLoft users, including content routing, workflow management, and issue resolution
- Assist with setup and maintenance of review workflows, user roles, and permissions
- Troubleshoot submission, approval, and annotation issues within MLR processes
- Support content lifecycle management, including versioning, tagging, and archiving
- Partner with Marketing, Medical, and Legal teams to ensure timely review cycle completion
- Administer and maintain ComplianceWire training assignments, curricula, and user records
- Support onboarding/offboarding activities and training compliance tracking
- Troubleshoot user access, training completion, and reporting issues
- Generate and distribute compliance reports for audits and internal stakeholders
- Ensure training records align with regulatory and audit requirements (GxP, FDA, etc.)
- Serve as first-line support for system-related inquiries and escalate issues as needed
- Maintain system documentation, SOPs, and job aids
- Support data integrity, validation activities, and audit readiness efforts
- Collaborate with IT, QA, and vendors for system enhancements and issue resolution
- Monitor system performance and proactively identify improvement opportunities
Requirements:
- Bachelor’s degree in Life Sciences, Business, IT, or related field
- 2+ years of experience supporting AgileLoft, ComplianceWire, or similar platforms (MLR/PRC tools and LMS systems)
- Strong understanding of content review processes and training compliance in regulated environments
- Experience with user support, ticketing systems, and issue troubleshooting
- Proficiency in Excel and reporting tools
- Strong attention to detail and documentation skills
- Ability to work PST hours and collaborate with cross-functional teams
- Experience in pharmaceutical, biotech, or medical device industries (preferred)
- Familiarity with GxP, FDA regulations, and audit readiness processes (preferred)
- Experience with Veeva PromoMats, Veeva Vault, or other MLR systems (preferred)
- Knowledge of data governance and compliance frameworks (preferred)
- Exposure to validation processes (CSV) or system release management (preferred)
Similar Jobs
Senior Regulatory Affairs Associate – Clinical Trial Application
Clinical Trial Submission Lead managing and executing Clinical Trial Applications globally. Ensuring compliant submissions across multiple studies with effective team collaboration and stakeholder engagement.
Senior Regulatory Consultant – Advertising & Promotion
Senior Regulatory Consultant leading FDA regulatory strategy for advertising and promotion compliance. Collaborating with cross-functional teams to ensure effective healthcare communications while mitigating risk.
Site Activation Specialist II – Min 2 years of regulatory experience in Mexico
Site Activation Specialist responsible for quality deliverables in clinical trials and regulatory compliance in Mexico. Collaborating with cross-functional teams to manage timelines and submission processes for trial activations.
Risk & Compliance Director
Risk & Compliance Director overseeing risk management and compliance programs at JLL. Collaborating with teams to safeguard financial integrity and promote compliance culture.
Customs Compliance Specialist
Customs Compliance Specialist supporting QVC Group and ensuring US import compliance through adherence to trade regulations. Collaborating with internal teams, external partners, and government agencies in a remote role.
GRC & Client Assurance Manager
GRC Manager building and strengthening compliance functions for a B2B SaaS company. Ensuring robust governance while meeting enterprise customer expectations in regulated sectors.
Compliance Specialist
Digital Marketing Specialist managing global advertising campaigns across Google Ads and Facebook Ads. Analyzing performance metrics and optimizing campaigns for international markets with cross-timezone collaboration.
Resident Compliance Specialist
Resident Compliance Specialist in Contract Management Services, fostering communication between residents and owners. Advocating for solutions and ensuring compliance with housing regulations.
PWA Compliance Liaison
PWA Compliance Liaison supporting IRA/PWA compliance at the project/site level. Enhancing visibility and issue resolution for compliance within construction schedules and trade partners.
Senior Compliance Analyst
Providing compliance support to ARI’s life insurance and annuity business. Reviewing marketing materials and ensuring compliance with regulations while collaborating across teams.
Senior Compliance Associate
Senior Compliance Associate leading regulatory reporting and examinations for multi-state mortgage lending. Managing compliance with evolving digital asset regulations in a fintech environment.
Hospice Clinical Compliance & Audit Associate Director
Hospice Clinical Compliance & Audit Associate Director at Ennoble Care overseeing hospice intake compliance and audit activities for regulatory adherence. Ensuring documentation accuracy, compliance, and claim readiness.
Senior GRC Analyst, SOC 2
Senior GRC Analyst I responsible for SOC 2 readiness and compliance. Leading client engagements and coaching team members on SOC 2 automation platforms.
Director of Policy and Regulatory Affairs
Director of Policy at XYPN advocating for fiduciary financial planning regulations and developing member education. Monitoring regulatory changes and influencing advocacy initiatives across the United States.
Regulatory Specialist
Product Regulatory Specialist at J.R. Simplot Company overseeing regulatory compliance of pesticide products. Collaborating with teams to maintain product registrations and safety documentation.
Senior GRC Analyst
Senior GRC Analyst at Bamboo Health improving compliance and security automation. Evaluating risks and conducting audits to enhance the security posture and customer trust.
Compliance Director
Compliance Director providing enterprise-wide compliance leadership for healthcare initiatives at Bon Secours Mercy Health. Responsible for compliance monitoring, risk assessments, and regulatory readiness.
Principal Compliance Consultant – Data Integrity
Principal Compliance Consultant leveraging FDA experience to drive compliance strategies and solutions for life sciences clients. Leading inspections, advising on regulations, and mentoring teams in a collaborative environment.
Middle School Special Education Teacher
Special Education Teacher managing IEPs and supporting students online at Stride. Collaborating with families and staff to ensure adapted education and successful learning outcomes.
Telecom Regulatory Compliance Specialist
Telecom Regulatory Compliance Specialist for telecommunications providers ensuring compliance filings. Advancing broadband initiatives while working remotely in a mission-driven organization.