Corporate Legal Operations Specialist
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Job Description
Legal Operations Specialist managing e-billing, matter management, invoices, and legal spend reporting at S&P Global. Supporting law firms, Finance, Procurement, and legal technology initiatives.
Responsibilities:
- Serve as primary administrator and day-to-day coordinator for the department’s e-billing and matter management platform
- Process, review, and monitor legal invoices for timely approvals, accurate coding, and billing-guideline compliance
- Coordinate matter setup, law firm onboarding, vendor maintenance, user support, and system administration
- Monitor invoice exceptions, billing-rule violations, approval workflow issues, and matter data quality
- Resolve operational issues with internal stakeholders and law firms
- Support outside counsel engagement, fee arrangements, accrual tracking, budgets, and law firm communications
- Generate routine and ad hoc reports on legal spend, accruals, vendor performance, matter activity, and operational metrics
- Partner with Finance, Procurement, legal professionals, and technology teams on invoice payments, spend management, and process improvements
- Maintain e-billing documentation, process guides, billing records, and controls for governance and audit readiness
- Assist with legal technology implementation, testing, training, rollouts, workflow improvements, and operational initiatives
- Coordinate special projects, including project plans, status updates, dashboards, communications, action-item tracking, and stakeholder follow-up
- Conduct process analysis and research to identify improvement opportunities and improve the user experience
- Use company AI tools to support better ways of working
- Support departmental communications, training materials, playbooks, standard operating procedures, and adoption resources
Requirements:
- Bachelor’s degree or equivalent practical experience
- 3+ years of experience in legal operations, e-billing administration, legal support, finance operations, procurement operations, project coordination, or a related field
- Experience with e-billing, matter management, finance, procurement, or other enterprise business systems
- Strong proficiency in Microsoft Office, particularly Excel and PowerPoint
- Ability to prepare clear reports, summaries, and executive-ready materials
- Experience supporting projects, tracking milestones, following up on action items, and helping drive workstreams from planning through execution
- Experience using AI-enabled productivity tools
- Strong organizational skills and attention to detail
- Ability to manage multiple priorities and deadlines in a fast-paced environment
- Strong written and verbal communication skills
- Analytical and problem-solving ability
- Ability to handle confidential information and exercise sound judgment
- Experience with Legal Tracker, Ariba, or similar platforms preferred
- Experience supporting outside counsel management, legal spend administration, invoice review, accruals, budgets, or billing guideline compliance preferred
- Experience with technology implementations, user testing, change management, training, or process redesign preferred
- Knowledge of Power BI, Smartsheet, or similar platforms preferred
- Indefinite right to work in the United States
Benefits:
- Annual incentive plan
- Health care coverage
- Generous time off
- Continuous learning and career development resources
- Retirement planning
- Continuing education program
- Company-matched student loan contribution
- Financial wellness programs
- Family benefits and perks
- Retail discounts
- Referral incentive awards
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