Corporate Relocation Consultant
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Job Description
Corporate Relocation Consultant coordinating relocation services to clients and transferees. Ensuring smooth and efficient relocation experiences while maintaining communication with all stakeholders.
Responsibilities:
- Act as the single point of coordination relocation services to transferees based on the client’s relocation policy.
- Contact the relocating employee to review policy for services authorized by the client.
- Perform "needs assessment" for each relocating employee to assist in coordinating authorized services
- Manage all exceptions and maintain communication with the corporate client on transferee issues, resolution, policy administration and ideas for improvement.
- Follow up with suppliers to ensure seamless delivery of services resulting in the best experience possible.
- Coordinate origin home sale closing dates, temporary housing needs, and home purchase closing dates.
- Effectively communicate and manage caseload maximizing efficiency while connecting with each transferring employee.
- Complete required audits to ensure compliance with IRS guidelines
- Ensure integrity of all data for each assignment in the Bristol system and understand ramifications to other departments if data is missing.
- Assist other mobility advisors, attending team meetings, ongoing training, client presentations and general assistance when needed.
Requirements:
- Bachelor's degree (B.S. or B. A.) or equivalent work experience required; Minimum of two years of Relocation and/or Real Estate experience is required;
- Previous experience with home sale, reviewing BMA's, marketing, inspections, appraisals and equity funding Strongly Preferred;
- Intermediate Computer Skills in Word and Excel; Proven track record of providing superior customer service in all aspects of a customer’s relocation experience
Benefits:
- Unlimited paid time off
- Medical, Dental and Vision Benefits
- FSA & HSA accounts
- 401k with 25% match
- Life and personal accident insurance
- Adoption assistance
- Tuition reimbursement
- Employee assistance program
- Marketplace for personal shopping discounts
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