Corporate Travel Agent
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Job Description
Agente de viagens corporativas em home office para consultoria de RH brasileira. Gerenciando reservas, emissões e suporte B2B para viagens e eventos empresariais.
Responsibilities:
- Act as a Corporate Travel Agent or Consultant specializing in business travel and corporate events
- Provide quotes, make reservations, and issue domestic and international airline tickets
- Book accommodations, rental cars, and executive transfers using integrated systems
- Provide support via email, phone, or WhatsApp
- Resolve unexpected issues, itinerary changes, cancellations, and last-minute cancellations
- Assist with planning and booking group flights and accommodations for conventions, lectures, and global corporate meetings
- Remotely support corporate events when necessary
Requirements:
- High school diploma or equivalent (minimum requirement)
- Experience serving corporate clients (B2B)
- Knowledge of corporate billing processes and fast-response service-level agreements (SLAs)
- Experience working with travel consolidators
- Excellent communication skills, strong writing ability, and ease in communicating with clients
- Analytical mindset and strong organizational skills to manage multiple itineraries simultaneously
- Ability to work effectively under pressure
- Proactive approach to problem-solving
- Availability to work Monday through Friday, from 10:30 a.m. to 7:00 p.m., and occasionally on weekends
- A degree or technical training in Tourism or Hospitality is a plus, but not required
Benefits:
- Work from home
- Weekend availability when necessary to provide remote support for corporate events
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