Credit Controller – Finance Administrator
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Job Description
Remote Credit Controller managing debtor collections, payment plans, reconciliations, and invoices for a fast-growing property group. Building relationships with UK clients, tenants, suppliers, and finance teams.
Responsibilities:
- Take ownership of the debtor book
- Chase outstanding payments by phone and email
- Negotiate structured payment plans
- Work toward cash collection targets
- Act as a professional point of contact for clients, tenants, suppliers, and internal teams
- Build and maintain strong stakeholder relationships
- Resolve account queries
- Perform daily, weekly, and monthly reconciliations across bank accounts and accounting systems
- Review, check, and verify supplier and contractor invoices before processing
- Maintain clear audit trails and accurate records
- Follow consistent internal procedures supporting the wider UK finance team
Requirements:
- Previous experience directly working as a Credit Controller managing collections and aged debtors
- Exceptional verbal and written English communication skills
- Outstanding telephone manner
- Confidence navigating difficult financial conversations with diplomacy and firmness
- Resilience, grit, follow-through, and autonomy under pressure
- Ability to make decisions without being micromanaged
- High attention to detail, including spotting discrepancies, missing payments, and duplicate transactions
- Excellent common sense and initiative
- Ability to investigate issues and propose solutions before asking for help
- Experience with Xero is advantageous but not essential
- Previous exposure to the Property industry is advantageous but not essential
- Ability to work UK business hours; an 8:00 AM UK start is highly preferred
- Must be able to work fully remotely from South Africa
Benefits:
- Supportive, collaborative culture led by a Head of Finance who encourages ownership, challenge, and continuous development
- Full-time, permanent 8-hour-a-day role
- Fully remote work from home in South Africa
- Attractive local daytime schedule
- Core working hours aligned with UK business hours
- Opportunity to learn on the job and make suggestions
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