CRM Admin, Salesforce
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Job Description
CRM Admin optimizing Salesforce implementation at Habitat Health to improve maintainability and scalability. Collaborating with business stakeholders and enhancing system functionalities in a remote setting.
Responsibilities:
- Serve as a liaison between business stakeholders and technical implementation: assist with defining and scoping requests.
- Perform enhancements, automation, and development within Salesforce: adjust system logic, build complex flows, expand modules, and refine existing functionality for better scalability.
- Build and maintain dashboards, reports, and other visualizations to support business insights, as well as validation rules to ensure data quality.
- Produce both technical documentation (code, system behavior, integration points) and process documentation (how the business uses Salesforce, workflows, etc.).
- Review the current state of Salesforce setup to identify gaps, inefficiencies, or risks; provide recommendations to set up better long-term scalability and success.
- Handle day-to-day requests: bug fixes, small enhancements, and questions from users.
- Admin responsibility: reviewing/administering structure, permissions, etc.
Requirements:
- Strong hands-on experience with Salesforce development (Apex, declarative tools, flows, modules/objects).
- Familiarity with Salesforce best practices: scalable architecture, coding standards, and maintainability.
- Experience building dashboards, reports, validation rules, and data quality enforcement.
- Experience interfacing with business stakeholders: gathering requirements, translating business needs into technical specs.
- Excellent documentation skills.
Benefits:
- medical/dental/vision insurance
- short and long-term disability
- life insurance
- flexible spending accounts
- 401(k) savings
- paid time off
- company-paid holidays
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