Customer Integration Analyst III

Posted 126ds ago

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Job Description

Business lead for inbound and outbound data integrations and enrollment systems at The Standard. Guiding integrations, managing data projects, and acting as a subject matter expert.

Responsibilities:

  • Lead customer conversations on data onboarding specifications and expectations for API and enrollment system integrations
  • Communicate technical concepts and negotiate with customers and service providers to advocate for integration solutions
  • Configure and test API integrations, mapping tools, and transactions while providing feedback to customers and partners
  • Coordinate with internal business and IT teams to ensure timely and accurate delivery of integration work
  • Manage data implementation, re‑implementation, and issue triage for moderate to high‑complexity integrations while providing subject matter expertise and informal leadership

Requirements:

  • Bachelor’s degree in business or a related field
  • 4–6 years of progressively responsible experience in systems administration, group insurance benefits, and customer‑facing project management within the health benefits industry
  • Experience with API configuration using Adeptia or similar graphical user interface tools
  • Intermediate proficiency with Microsoft Excel and database querying tools such as SQL Server or TOAD
  • Enrollment or absence case configuration experience with Workday, Selerix, ADP, PlanSource, or other benefits administration systems

Benefits:

  • A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions
  • An annual incentive bonus plan
  • Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure
  • A supportive, responsive management approach and opportunities for career growth and advancement
  • Paid parental leave and adoption/surrogacy assistance
  • An employee giving program that double matches your donations to eligible nonprofits and schools