Customer Service Agent

Posted 7hrs ago

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Job Description

Customer Service Agent at Renjoy managing guest interactions and solving problems remotely. Providing clarity and solutions before, during, and after stays while embodying hospitality values.

Responsibilities:

  • Handle hard guest conversations across phone, text, and email
  • Provide pre-stay clarity and in-stay solutions
  • Own the problem and drive the solution

Requirements:

  • 3+ years in customer service
  • Native or near-native English
  • Calm under pressure
  • Tech-comfortable

Benefits:

  • Paid time off
  • Annual team trip to Colorado