French-speaking Customer Service, Sales Agent
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Job Description
Remote French-speaking agent supporting Salt mobile and fiber customers in Athens. Handling technical support, billing, sales, renewals, upselling and retention.
Responsibilities:
- Handle technical support inquiries
- Handle billing and account inquiries
- Work on sales, renewals, upselling and customer retention
- Support customers with mobile and fiber services for Salt, a Swiss telecommunications provider
Requirements:
- French: C1/native
- English: B2
- Customer support, technical support or sales experience preferred
- Willingness to work rotating shifts between 08:00–00:00
- Initial contract: 12 months
Benefits:
- Sales bonus: up to €900 gross/quarter
- Productivity bonus: up to €240/month
- Relocation support provided
- Flight ticket home after every 6 months of completed tenure
- Salary increases to €1,100 after 12 months and €1,150 after 3 years
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