Customer Service Agent, Ukrainian-speaking
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Customer Support Representative supporting customers through chat, email, and phone. Seeking candidates in Portugal for a stable, remote role with immediate start.
Responsibilities:
- Support customers via chat, email, and phone
- Ensure accuracy, empathy, and high level of service quality
- Handle incoming customer requests and identify/resolving issues
- Document interactions in internal systems
- Escalate complex cases when required
- Work independently while staying connected with the team and leader
Requirements:
- Native or fluent Ukrainian
- Good level of English (B2 or higher)
- Strong communication skills
- Ability to manage priorities in a remote environment
- Previous experience in customer support or service roles is an advantage but not mandatory
Benefits:
- Paid training
- Continuous coaching
- Performance monitoring
- Real opportunities for growth within the company
Similar Jobs
Support Specialist — Management Reporting & Accounting
Customer Support Specialist providing support for financial management software to business clients. Engaging with users to resolve accounting issues efficiently and effectively.
Spécialiste Support Pilotage, Comptabilité
Expert in financial software support at Pennylane, facilitating client success and user engagement. Collaborating across teams to resolve client queries and enhance their experience with financial tools.
Support, Financial Control and Accounting Specialist
Customer Support Specialist managing client interactions using financial software at Pennylane. Engaging with users to resolve issues in a remote capacity.
Spécialiste Support, Pilotage et Comptabilité
Expert in accounting support at a rapidly growing fintech helping clients manage their finances. Working closely with clients and their accountants to resolve issues and streamline data integration.
Support Specialist, Accounting & Financial Management
Supports clients by resolving queries related to Pennylane's accounting and financial management software. Responsible for training clients and providing expertise in using the platform.
Atención al Cliente – Recepción de llamadas
Customer Service Representative for Claro offering support for their pre-paid customers. Handling inquiries and providing dedicated assistance in a fully remote setting.
Atención al Cliente, No Ventas
Customer Service Agents handling Claro PREPAGO inquiries via phone. No sales involved, fully remote work for a BPO company in Telecommunications.
Atención al Cliente - Pagos Puntuales y Quincenales
Customer Service role for Claro managing inquiries for prepaid customers. Remote position requiring basic equipment and prior customer service experience.
Customer Service Representative I
Customer Service Representative handling customer concerns and scheduling services for Rentokil. Maintaining customer relations and ensuring great service over the phone and in-person.
Senior Customer Service Representative
Senior Incentive Customer Service Representative delivering program implementation and administrative services for Oregon based non-profit. Involves customer interaction and database management tasks.
Customer Experience Director
CX Director managing customer experience program for life insurance client. Overseeing strategy execution, team leadership, and client consulting in a consulting firm.
Sales Support Specialist
Sales Support Specialist at THE rAVe Agency providing operational support to the sales team. Managing client communications and ensuring internal workflows remain accurate and up to date.
Customer Service Representative
Customer Service Representative providing policy coverage and claim assistance at American Income Life. Engaging with customers primarily through phone and maintaining departmental standards.
Technical Customer Support
Technical Customer Service handling inquiries and technical issues in a fully remote role. Work with a young team at a company specializing in smart pet solutions with AI products.
EDI Support Specialist
EDI Support Specialist assisting with EDI operations and claims support, ensuring smooth coordination between departments. Requires experience in SQL, EDI, and medical billing.
Customer Service Agent
Customer Service Agent at Renjoy managing guest interactions and solving problems remotely. Providing clarity and solutions before, during, and after stays while embodying hospitality values.
Customer Experience Representative
Customer Experience Representative providing remote support to customers of Arkansas Trailer. Handling inquiries, order-related questions, and service requests in a remote capacity.
Responsable Support Client
Responsable Support Client overseeing Zendesk and managing customer relationships in a growing entrepreneurial support company. Ensuring operational excellence and quality in service delivery.
Kundenservice Mitarbeiter, Schweizerdeutsch
Kundenservice Mitarbeitende unterstützen Schweizer Premiumkunden und bieten professionellen Kundensupport aus Bosnien und Herzegowina. Arbeiten mit Nestlé‑Konzern in einem unbefristeten Vollzeitvertrag.
Operador/a de Atención al Cliente, Español – Alemán
Bilingual customer support professional managing client calls in Germany and Spain. Flexible freelance role focusing on client communication with weekly contract renewal.