Customer Service Automation Engineer
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Job Description
Customer Service Automation Engineer developing PLC automation solutions for Körber’s supply chain technology. Resolving client issues, designing architectures, and programming control algorithms.
Responsibilities:
- Deliver automation solutions for system upgrades
- Ensure compliance with technical specifications and regulatory standards
- Receive and identify problems reported by clients
- Analyze and apply solutions to overcome client-reported problems
- Prepare final reports
- Collaborate in preparing and analyzing equipment specifications and technical requirements according to product needs, client specifications, standards and regulations
- Design solution architectures based on specifications
- Develop and program control algorithms
- Promote incorporation of new technological trends
- Drive continuous improvement by reassessing work processes and methods
Requirements:
- Bachelor's degree in Electrical or Mechanical Automation Engineering
- Minimum of 3 years of experience in similar roles with programming experience
- Knowledge of SIMATIC Step7, SIMATIC TIA Portal and WinCC
- Professional experience in PLC programming
- Excellent English skills (written and spoken)
- Availability for national and international relocation
- Systematic and customer-oriented
- Self-motivated, proactive and a team player
Benefits:
- Competitive salary package, with extra-days off, including your birthday, flexible working hours and remote work options
- Health insurance for the whole family
- Well-Being and Employee Assistance Program
- Active protocols with external partners and other caring perks (ex: fresh fruit, bread and yogurt)
- A pleasant and collaborative working atmosphere
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