Customer Support, Portuguese Speaker – Automotive Insurance & Claims
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Job Description
Customer Support representative providing assistance to Portuguese-speaking customers in automotive insurance claims. Join a dynamic team focused on enhancing customer experiences.
Responsibilities:
- Provide top-notch customer support to Portuguese-speaking clients in the automotive insurance sector via phone, email, and chat.
- Assist customers with inquiries about their insurance policies and claims processes, offering solutions and guidance.
- Accurately document customer interactions in our CRM system.
- Collaborate with team members to meet service objectives and enhance overall customer satisfaction.
- Participate in ongoing training to stay updated on insurance regulations and industry best practices.
Requirements:
- Your nationality and native language must be clearly stated in your application. Fluency in Portuguese (written and spoken) is essential.
- A strong commitment to delivering excellent customer service.
- Prior experience in customer support or the automotive insurance sector is a plus but not mandatory.
- Exceptional communication and interpersonal skills.
- A proactive team player with a positive attitude.
- Strong analytical skills and attention to detail.
- Ability to work in a fast-paced environment while maintaining quality service.
Benefits:
- Monthly Performance Bonus
- Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )
- Private Health Insurance
- 2 Extra Salaries Per Year
- Support In Finding Accommodation After Hotel
- Fully Paid Training
- Free Greek lessons
- And More...
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