Customer Support Specialist – Portuguese Speaker, Luxury & High-End Retail
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Job Description
Customer Support Representative assisting Portuguese-speaking clients in luxury retail. Delivering high-quality service and support in a remote role.
Responsibilities:
- Deliver exceptional customer service to Portuguese-speaking clients through various communication channels.
- Assist customers with inquiries related to luxury products and services, ensuring a memorable shopping experience.
- Accurately document customer interactions in our CRM system.
- Collaborate with team members to achieve service excellence and enhance customer satisfaction.
- Engage in product training and development to stay informed about the latest luxury brand offerings.
Requirements:
- Fluency in Portuguese (written and spoken) is essential. Your nationality and native language must be clearly stated in your application.
- A demonstrated passion for luxury brands and high-end retail.
- Previous experience in customer support, particularly in the luxury sector, is a strong advantage.
- Excellent communication and interpersonal skills.
- A proactive team player with a keen eye for detail.
- Strong problem-solving abilities and a customer-centric approach.
- Ability to work effectively in a dynamic environment and manage multiple inquiries.
Benefits:
- Monthly Performance Bonus
- Fully Paid Relocation Package ( Flight, Transfer and two weeks Hotel )
- Private Health Insurance
- 2 Extra Salaries Per Year
- Support In Finding Accommodation After Hotel
- Fully Paid Training
- Free Greek lessons
- And More...
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