Development Associate
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Job Description
Development Associate supporting Internet Archive fundraising administration, donor records, and finance-philanthropy reconciliation. Creating donor communications and visual materials while improving CRM and data processes remotely.
Responsibilities:
- Upload and accurately record checks and other contributions into the organization’s fundraising CRM
- Ensure donations and donor information are entered accurately and in a timely manner in the department’s database and financial platforms
- Prepare and send prompt acknowledgments and thank-you communications to donors
- Maintain accurate and up-to-date donor records
- Use AI or build systems to monitor incoming gifts and access missing or incomplete information
- Provide administrative support for fundraising initiatives, donor events, and special projects as needed
- Serve as a liaison between the Finance and Philanthropy teams regarding donations, deposits, donor records, and financial reporting
- Reconcile information between QuickBooks and the fundraising CRM
- Investigate and resolve discrepancies between financial and fundraising records
- Communicate identified issues and resolve them
- Ensure fundraising and financial records remain accurate and current
- Review the fundraising CRM for errors, inconsistencies, duplicate records, and missing information
- Identify and report technical CRM and data-related issues
- Develop an understanding of CRM processes and identify opportunities to improve efficiency and accuracy
- Assist with documenting and improving administrative and data-management processes
- Work directly with the Head of Philanthropy on best practices and reconciliation processes
- Create visual materials as needed for philanthropy events, donor communications, and special initiatives
- Collaborate with the Philanthropy team to develop creative concepts and materials supporting fundraising and donor-engagement goals
Requirements:
- Bachelor’s degree required
- Approximately two years of experience in nonprofit fundraising, development, philanthropy, finance or a related field preferred
- Strong organizational and administrative skills with excellent attention to detail
- Strong visual and design skills with an ability to create polished, professional materials that align with department branding
- Digitally literate and comfortable learning and working across multiple software platforms
- Experience with fundraising CRM systems and/or QuickBooks is preferred
- Strong written and verbal communication skills
- Ability to handle confidential donor and financial information with discretion
- Strong problem-solving skills and attention to accuracy
- Self-motivated and proactive, with the ability to work independently and prioritize responsibilities without extensive direction
- Ability to manage multiple projects and deadlines simultaneously
- Comfortable in a team environment where feedback is welcome
- Comfortable working independently and remotely
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