Direct Bill Representative
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Job Description
COBRA Direct Bill Representative facilitating inquiries for COBRA and Direct Bill members. Engaging in a range of responsibilities including processing enrollments and premium payments for clients.
Responsibilities:
- Assist internal and external customers with COBRA and Direct Bill related inquiries.
- Review and understand new and existing Federal COBRA laws and regulations as they relate to our customers and clients.
- Processing Enrollments, Elections for our COBRA and Direct Bill members.
- Processing COBRA and Direct Bill premium payments.
- Request and process COBRA and Direct Bill renewal rates and plan changes.
- Assist in Client’s Implementation and Open enrollments.
- Perform Audits on COBRA and Direct Bill changes and accounts.
- Review and properly execute COBRA appeals for reinstatement.
- Provide professional and quality services to our clients.
- Aid in special projects and other duties as assigned.
Requirements:
- Knowledge or familiarity with medical terminology helpful
- Strong communication and organization skills
- Ability to multi-task, be detail oriented, and collaborate with multiple sources.
- Knowledge of MS Office products and proven ability to adapt to new software systems.
Benefits:
- Fantastic medical, dental, and vision insurance*
- Twice annual employer HSA contributions, covering 50% of the HDHP plan’s annual deductible!
- Company-provided Basic Life and AD&D
- Company-paid Short-Term and Long-Term Disability**
- Flexible Spending Accounts*
- 401(k) Retirement Plan with up to a 6% employer match** (100% fully vested after 3 years)
- 10+ paid holidays
- Generous paid vacation and sick time
- Annual Volunteer Paid Day
- Annual Tuition Reimbursement
- Annual Health and Wellness Reimbursement
- Lots of fun company events
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