Director, Amplify Carrier Development
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Job Description
Director for Amplify Carrier Development at eHealth, developing Medicare-focused carrier programs and driving strategic partnerships for revenue growth. Collaborating cross-functionally and executing initiatives in a dynamic environment.
Responsibilities:
- Meet and/or exceed specific revenue/margin goals tied to programs on our Amplify partnerships.
- Identify and develop new revenue opportunities with Medicare carrier partners, including MA, MAPD, PDP, and Medicare-related growth programs.
- Evaluate carrier needs, market dynamics, and competitor activity to identify opportunities for new or expanded Medicare carrier programs.
- Optimize current Medicare carrier programs to improve performance, enhance partner value, and expand participation in existing revenue opportunities.
- Lead development and execution of carrier-specific solutions in partnership with carrier sales, service, operations, compliance, and product teams.
- Serve as a key business lead for Amplify, positioning the business as a strategic capability for Medicare carrier partners seeking scalable BPO/Overflow support.
- Develop and present Medicare carrier program recommendations, business cases, and partnership opportunities to executive leadership and cross functional stakeholders.
- Establish leading and lagging KPIs to measure program success, including growth, quality, operational performance, retention, and partner satisfaction.
- Lead direct reports and cross functional teams in the implementation and execution of BPO agreements.
- Build internal processes and operational workflows that support successful delivery of carrier programs tied to Amplify and other Medicare strategic initiatives.
- Create and foster senior-level relationships with Medicare carrier partners to support long term growth, execution, and innovation.
- Develop reporting packages and business reviews for carrier partners and internal leadership to communicate results, performance trends, and program opportunities.
- Act as a subject matter expert on Medicare carrier strategy and partnership development in support of broader company goals and objectives.
- Provide regular updates and performance reporting to direct leadership and key stakeholders.
- Help establish an overall Amplify Carrier Development strategy aligned with the organization’s goals across relationship management, implementation, communication, reporting, and ongoing partner support.
- Partner with carriers to ensure organizational objectives and carrier objectives are aligned, with particular emphasis on sustainable growth, quality outcomes, and operational execution.
- Develop communication strategies and activity plans that position eHealth and Amplify as a valued partner in Medicare/Health distribution and BPO/Overflow solutions.
- Establish reporting standards and success metrics to ensure achievement of Medicare carrier program goals and objectives.
Requirements:
- Bachelor’s Degree
- 10+ years of experience working with Medicare plans, including Medicare Advantage and/or Medicare distribution-related programs
- 5+ years of experience in business development, carrier strategy, or partner management
- Strong understanding of Medicare carrier economics, distribution models, and partner relationship management
- Working knowledge of digital solutions in a business-to-business environment, preferably within direct-to-consumer Medicare products
Benefits:
- Generous benefits include medical, dental and vision beginning on your first day of employment
- 401K with matching
- Tuition reimbursement
- Employee stock purchase program
- 12 company paid holidays and flexible time off (PTO for non-exempt)
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