Director, Compliance
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Job Description
Director of Compliance ensuring regulatory adherence across mortgage lending operations at CrossCountry Mortgage. Leading compliance strategies, managing staff, and mitigating risks in processes.
Responsibilities:
- Ensure the Compliance Department’s Case Management operates efficiently by setting forth standards and processes to provide excellent customer service
- Conduct in-depth analysis of trends to identify emerging risks or needs within the Company
- Proactively work to identify solutions to address emerging risks and needs (e.g., system enhancement, coaching/training, prescriptive SOP’s)
- Act as the primary point-of-escalation for the Compliance Support function, collaborating with a variety of staff to solve complex scenarios
- Apply in-depth knowledge of Encompass and Mavent controls to comply with various regulatory requirements (e.g., ATR/QM, High-Cost calculations, APR)
- Partner with other departments to assist with company-wide integrations (e.g., new credit vendor)
- Oversee the collection, preparation, and finalization of materials presented in the quarterly Compliance Committee meeting
- Actively participate in examinations, monitoring/testing, audit, and consumer complaint processes by crafting narratives, drafting rebuttals, and conducting root cause analysis of any errors identified
- Cross-collaborate with key stakeholders in other departments, cultivating productive partnerships to achieve departmental goals and objectives
- Manage various Compliance staff, ensuring support is provided while also setting forth and enforcing clearly defined standards, goals, and objectives
Requirements:
- Bachelor's Degree
- 7+ years of experience in a financial institution (in a complex or large institution, preferred)
- 5+ years of experience in risk management and/or consumer compliance, specifically related to mortgage originations
- Experience with and/or knowledge of Loan Operations (Processing, Underwriting, Closing, QA)
- Encompass experience, preferred
- Knowledge of federal and state mortgage lending regulations, including but not limited to Dodd Frank Wallstreet Reform Act, QM/ATR, RESPA, TILA, TRID, ECOA, HMDA, GLBA, Fair Lending, UDAAP, and SAFE Act
- Expert knowledge of Mavent, preferred
- JIRA experience, preferred
- Excellent communication, management, and leadership skills
- Advanced prioritization and time management skills
Benefits:
- Medical
- Dental
- Vision
- 401K
- Company-provided short-term disability
- Employee assistance program
- Wellness program
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