Director, EDI & API Network Configuration
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Director of EDI & API Network Configuration leading operational teams responsible for building EDI assets at Orderful. Overseeing guidelines and communication for fast partner integrations in a growing tech company.
Responsibilities:
- Own end-to-end workflows and standards for all configuration streams, including EDI account requirements, certification, and label template governance.
- Establish and monitor high-precision SLAs, QA checks, and metrics (throughput and rework rates) to ensure production-grade execution.
- Lead a high-performing configuration team through coaching, work allocation, and the development of rigorous training standards.
- Build and maintain an intake model that aligns team resources with business priorities, customer tiers, and go-live timelines.
- Collaborate with technical teams to automate manual configuration steps and improve self-service tooling for scaling.
- Proactively identify and resolve connectivity risks, such as channel instability or coverage gaps, to prevent downstream escalations.
- Drive initiatives to eliminate recurring defects and improve the overall efficiency of the onboarding ecosystem.
Requirements:
- Established Operations Leader: A proven track record of leading production-style teams in high-scale environments like B2B integration, fintech, or logistics.
- Deep Domain Expertise: Demonstrated success in setting operational metrics (SLAs) and running high-accountability teams focused on technical configuration.
- Process Architect: Accomplished at building repeatable systems, enforcing rigorous standards, and managing complex cross-functional workflows.
- Strategic Communicator: Strong leadership skills with the ability to coordinate work across Customer Ops, Product, and Engineering departments.
Benefits:
- Unlimited PTO
- A week off for everyone in December during the winter holiday period
- Competitive Compensation
- Lifestyle Work From Home Benefit
- Health Insurance (Life, Medical, Dental, Vision, EAP)
- Stock Options
- Weekly Yoga
- Progressive Work Environment
- Opportunity to make significant impact on the growth of a company
- Remote Work Flexibility
Similar Jobs
Product Director
Product Director managing product team for strategic growth at Aspire General Insurance Company. Leading analytical insights, product development, and compliance in personal insurance sector.
Director
Empower Director leading programs on media literacy, citizenship, and civic engagement. Fostering women's empowerment as political actors under MWEG's mission.
Director, Transition – Transformation
Director leading transition and transformation projects in real estate services at Cushman & Wakefield. Ensuring operational efficiency and customer experience throughout project phases.
Client Director – Team Lead, GTS
Client Director leading strategy for global clients with substantial revenue importance. Responsible for sales growth, client relationships, and team leadership with Gartner.
Director, Channel Commerce Strategy – Distribution
Director, Channel Commerce Strategy leads Veeam’s global transactions through distributors and partners. Overseeing scalable transactions and operational efficiency for a multi-billion dollar route-to-market.
Senior Market Access & Policy Director
Sr. Market Access & Policy Director at Bamboo Health leading state-level market access strategies to improve healthcare outcomes. Collaborating with policymakers and stakeholders to expand funding opportunities.
Associate Director, Search
Associate Director, Paid Search leading a team managing paid search campaigns for pharmaceutical clients. Collaborating with internal teams to ensure successful delivery and optimization.
Director of Workforce Management
Director of Workforce Management leading strategy and continuous improvement at Convo Communications. Overseeing workforce planning and execution across interpreting services in North America.
Director of Analytics – Performance
Manage analytics and performance for Swoop's strategic healthcare clients. Leading campaign strategies and insights using advanced analytical techniques and healthcare metrics.
Director of Workforce Management
Director of Workforce Management leading workforce strategy and execution for interpreting services at Convo Communications. Focused on sustainability and operational excellence in a Deaf-owned company.
Director, Industry Intelligence – Editorial
Senior editorial leader for energy infrastructure storytelling at Neara. Responsible for guiding strategic narrative and industry insights for senior leaders.
Director of Construction
Director of Data Center Construction leading execution of AI infrastructure projects. Managing colocation builds and ensuring speed, quality, and project delivery.
Director, Clinical Data Management
Director overseeing Clinical Data Management at Definium Therapeutics, a biopharmaceutical firm. Leading CDM operations and ensuring compliance with FDA and regulatory standards.
Associate Director, Drug Product
Associate Director leading drug product development and manufacturing at CG Oncology. Ensuring robust and compliant deliverables for clinical and commercial programs.
Senior Editorial Director
Senior Editorial Director at MyHealthTeam leading content standards and AI integration. Focus on editorial excellence and team leadership in a fast-growing healthcare marketing company.
Director
Director for DEWALT overseeing North America's tools portfolio, driving growth and product launches. Collaborating cross-functionally to ensure market success and accountability across all channels.
Director, Integrated Planning, Global
Director of Integrated Planning at Deckers Brands, leading global demand and supply planning innovation. Collaborating with cross-functional teams to support supply chain efficiency and strategic initiatives.
Property Claims Director
Agriculture/Property Claims Director leading claims professionals at Reserv insurtech. Driving operational effectiveness and compliance while managing agriculture and property claims teams.
Regional Director
Regional Director at Modern Campus driving business growth through SaaS solutions in higher education. Engaging multiple stakeholders to facilitate digital transformation and enrollment growth.
Director, Education
Director of Education providing high-quality technical assistance and guidance for federal and state education agencies. Leading teams to develop impactful educational policies and programs.