Director of Care Management, Client Reporting
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Job Description
Director of Care Management overseeing client reporting processes at CVS Health. Leading a team to enhance healthcare data visualization and stakeholder engagement.
Responsibilities:
- Leads department responsible for developing and delivering client reporting on behalf of the entire Clinical Program suite.
- Deeply understands the Care Management market landscape and client expectations on client reporting.
- Develops the report’s value story, the creation of impactful visualizations, and generation of the reports.
- Provides our account teams with the tools needed to successfully deliver reports and when necessary, presents results directly to clients.
- Manages custom client or internal questions by providing strategic recommendations or custom reports based on data insights.
- Fosters collaboration with stakeholders, ensuring data governance and compliance, and driving continuous learning and skill development within the team.
- Drives work with a customer centric mentality.
Requirements:
- 10 + years of experience in business strategy, technology strategy, or a relevant role.
- 5 + years of experience in the healthcare industry.
- Certified Analytics Professional (CAP) preferred.
- Adept at execution and delivery (planning, delivering, and supporting) skills
- Strong communication skills to both analytical, business, and leadership stakeholders.
- Adept at collaboration and teamwork
- Mastery of problem solving and decision-making skills
- Mastery of both an ownership and growth mindset skills
- Bachelor's degree preferred; may consider comparable work experience
Benefits:
- medical, dental, and vision coverage
- paid time off
- retirement savings options
- wellness programs
- other resources, based on eligibility
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