Director, Learning & Development
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Job Description
Director of Learning and Development for Freenome, focusing on commercial training strategies and programs. Leading a team to ensure effective training and development within the biotech industry.
Responsibilities:
- Act as a strategic partner to commercial functions, translating global business needs into impactful learning solutions
- Design and execute the commercial training strategy for pre-launch and post-launch readiness
- Build and implement onboarding and continuous learning programs
- Plan, develop, coordinate and execute new-hire sales training, ongoing training modules, launch training, educational materials, application activities (live and virtual), and assessments
- Design, develop and deliver employee development programs with HR Business Partners
- Define training needs through determination of knowledge gaps and needs assessment
- Collaborate with Marketing, Clinical, Regulatory and Quality to ensure training content is scientifically accurate and compliant
- Assist in translating brand plans and tactics into development of message practice, and role play scenarios to support sales strategy
- Establish metrics for evaluating training effectiveness, including if/when training plans and/or content need to be revised
- Partner with Commercial Leadership to define competencies and assess ongoing performance metrics
- Build certification and competency programs for sales effectiveness, clinical credibility, and customer engagement
- Create a scalable, multi-modal learning ecosystem, blending live facilitation, e-learning (LMS), simulations, and field-based reinforcement
- Drive the integration of digital, AI and other learning metrics tools into our commercial capabilities
Requirements:
- 10+ years of work experience with Bachelors degree
- 8+ years of total experience related to training, sales and sales management in the biotech or pharmaceuticals industry, including 3+ years of experience in commercial training
- Experience designing curriculum development
- Experience in building training program infrastructure including content creation
- Strong knowledge and experience of the global healthcare landscape
- Experience in developing learning plans, content and assessment measures
- Fundamental understanding of business strategy and how to link sales initiatives to business initiatives
- Outstanding oral presentation skills
- Ability to engage, inspire, and coach a high-performing team
- Advanced knowledge of: learning management systems, sales enablement platforms, and CRMs
Benefits:
- pre-IPO equity
- cash bonuses
- full range of medical benefits
- financial benefits
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