RCM Director
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Job Description
RCM Director responsible for billing, credentialing, and access operations at Stella Mental Health. Leading teams and improving workflows for efficient revenue cycle management.
Responsibilities:
- The RCM Director is responsible for the performance of Credentialing, Access, and Billing (RCM)
- Build and lead a fully integrated operating model across Credentialing, Access, and Billing
- Ensure providers are enrolled, contracted, and billable as efficiently as possible
- Drive consistent, high-quality VOB and prior authorization performance across all markets
- Improve cash collections, predictability, and revenue cycle performance
- Strengthen payor relationships and contracting position across geographies
- Implement scalable SOPs, workflows, and technology (including AI tools)
- Coordinate with Market Leaders to educate field personnel on their impact on RCM efficiency
Requirements:
- Bachelor’s degree in Healthcare Administration, Business, or related field
- 7+ years of leadership experience across credentialing, access (VOB/PA), and/or revenue cycle management
- Deep understanding of multi-state payor environments, including Medicare, Medicaid, and commercial plans
- Proven experience in payor contracting and rate negotiation
- Strong command of end-to-end revenue cycle performance and cash drivers
- Experience with EMR and RCM platforms (Athena preferred) and automation/AI tools
- Demonstrated ability to build systems, lead teams, and drive measurable financial and operational outcomes
Benefits:
- Medical, dental, and vision insurance
- 401(k) with company match
- A supportive and collaborative work environment
- A mission-driven organization that makes a positive impact on people’s lives
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