Director of School Success
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Job Description
Director of School Success managing strategic relationships with university partners for GradGuard. Driving product adoption and revenue growth initiatives across different campus departments.
Responsibilities:
- Actively identify and pursue opportunities to expand GradGuard’s full suite of products and services across different campus departments (Housing, Student Financial Services, Risk Management).
- Ensure school partners implement GradGuard’s products effectively, helping execute integrated marketing campaigns that support our embedded insurance model.
- Build trust and credibility with key stakeholders at partner institutions, positioning GradGuard as an essential component of their student success strategies.
- Design and implement innovative strategies within your portfolio to maximize financial impact, focusing on retention and expansion revenue.
- Work closely with internal teams (marketing, product, sales) to advocate for your partners' needs.
Requirements:
- 2-5+ years in B2B account management, customer success, higher education partnerships, or strategic partnerships, with a track record of revenue retention and growth.
- Prior experience in the higher education market, EdTech, or financial services is highly preferred.
- Proven ability to navigate complex organizations, identify key decision-makers, and uncover expansion opportunities.
- Comfortable using modern sales and CRM tools (Salesforce experience is strongly preferred).
- Familiarity with the Apple ecosystem (including Keynote) is a plus.
- Exceptional presentation and relationship-building skills to influence stakeholders at all levels.
- Bachelor’s degree preferred.
Benefits:
- Flexibility: Willingness and ability to travel up to 30% of the time for campus visits, events, and trainings.
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