Director, Managed Review Services

Posted 5hrs ago

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Job Description

Director growing Conduent's Managed Review Services revenue and operations across U.S. and UK markets. Leading client relationships, profitability, delivery quality, and team development.

Responsibilities:

  • Lead growth initiatives for Managed Review Services across the U.S. and UK markets
  • Partner with Sales, Client Partners, Solutions, Marketing, and Delivery teams to identify and win new business
  • Drive revenue growth, account expansion, and senior-level client relationships
  • Lead or support client presentations, proposals, RFP/RFI responses, pricing, and contract negotiations
  • Represent LCA in country leadership, business reviews, planning forums, and cross-functional governance sessions
  • Lead Managed Review operations, ensuring quality, timely delivery, client satisfaction, and operational efficiency
  • Manage revenue, margin, utilization, budgets, forecasts, and profitability
  • Lead and develop Managed Review teams while driving scalable processes, automation, analytics, and continuous improvement

Requirements:

  • Bachelor's degree required
  • Advanced degree or JD preferred
  • 10+ years of experience in Managed Review, eDiscovery, legal operations, or related services
  • Proven experience in revenue growth, client management, and operational leadership
  • Strong knowledge of Managed Review, eDiscovery, compliance, and P&L management
  • Strong leadership, communication, negotiation, and stakeholder management skills

Benefits:

  • Equal Opportunity Employer
  • Reasonable accommodation for applicants with disabilities
  • Opportunity to personally thrive, make a difference, and be part of a culture where individuality is noticed and valued