Director, National Accounts
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Job Description
National Accounts Director leading Grainger, a broad-line MRO distributor,’s multi-site sales strategy. Developing major-account processes, closing complex deals, and driving revenue across Western US territory.
Responsibilities:
- Lead the development and overall direction of the National account program
- Define strategy and implement solutions for multi-site opportunities across the organization
- Drive speed to revenue, offer productivity improvements, and provide operations support to field leadership
- Develop a business case and assist field leadership with assessment, strategy, development, closure, and implementation of large complex multi-site opportunities
- Identify and deliver at least 10 large annual customer opportunities, including deal negotiation, resource allocation, and implementation
- Analyze business trends and emerging market segments to identify product solution opportunities with key suppliers
- Design and implement a simplified major account process and customized training for DSMs
- Identify potential target customers and overall market opportunities with Sales Effectiveness and Marketing
- Establish processes for distribution, communication, and analysis of National Account performance
- Promote customer accountability through monthly inspection of key account metrics and supporting processes
- Develop requirements for a customer database capturing LOU information and customer profiles
- Develop short- and long-term reporting and analysis tools for National Account deals
- Collaborate with peers to create an infrastructure for managing multi-site opportunities
Requirements:
- Bachelor's Degree required
- Master's Degree preferred
- 10+ years of experience in sales required
- Previous management experience required
- Ability to develop and implement strategy for customer segments and specific accounts
- Strong general management skills, including process management and financial management
- Ability to grasp and learn complex concepts quickly and independently
- Relationship management plan leveraging executive impact
- Individual will be responsible for a territory located primarily within the Western half of the US
- 50% travel required
Benefits:
- Medical, dental, vision, and life insurance plans starting on day one
- 6 free sessions each year with a licensed therapist
- 18 paid time off (PTO) days annually for full-time employees
- 6 company holidays per year
- 6% company contribution to a 401(k) Retirement Savings Plan each pay period, with no employee contribution required
- Employee discounts
- Tuition reimbursement
- Student loan refinancing
- Free access to financial counseling, education, and tools
- Maternity support programs
- Nursing benefits
- Up to 14 weeks paid leave for birth parents
- Up to 4 weeks paid leave for non-birth parents
- Incentive target of up to $43,500.00
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