Director of Product Design, Commerce
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Job Description
Director of Product Design leading eCommerce initiatives at Ōura. Overseeing design team and driving innovative user experiences through data-informed strategies.
Responsibilities:
- Shape the Future of Experience: partner with the VP of Product, Commerce to define the strategic vision of all commerce-related products (DTC, B2B, and Membership). Provide ‘blue sky’ visioning and innovative new ideas to continually advance the user experience, while also delivering on business objectives.
- Set Vision and Policy: develop and implement organizational policies and processes focused on driving efficiency, clarity, and ongoing optimizations across several cross-functional teams.
- Nurture a high-performing, high output team: coach and mentor the product design team to cultivate a center of excellence, including leveraging data (quant and qual) to inform design, establish principles focused on massive scale and international reach, continually optimize and launch new A/B experiments, etc. Hire exceptional talent for new roles.
- Cross-Functional Leadership: partner with Product, Engineering, Marketing, Partnerships and other executive stakeholders to craft integrated, end-to-end experiences.
- Drive Innovation: lead the exploration of emerging technologies—especially AI-powered, contextual, and agentic interaction models—setting the direction for how these technologies shape the future of digital health.
Requirements:
- 10 years + of leadership experience overseeing product design (UX/UI) teams in global organizations
- Extensive eCommerce/DTC web experience for brands with international reach
- A portfolio that demonstrates excellence in both UI and UX across industries, with evidence of innovation and impact at scale
- Strong practice of leveraging data (quantitative and qualitative) to inform and optimize product design; experience conducting user research
- Deep expertise in setting and implementing design strategy, policies, and standards at an enterprise level
- Exceptional executive communication, storytelling, and presentation skills, with the ability to influence cross-functional and executive stakeholders
- Proven success leading distributed, cross-cultural teams and managing operations across multiple geographies
- Demonstrated knowledge and experience in designing AI-powered and personalization experiences, and related enabling technologies
- Mastery of Figma and design systems, as well as prototyping tools
- A solid understanding of web technologies and responsive design principles
- The ability to navigate ambiguity, manage multiple projects and meet deadlines in a fast-paced environment.
Benefits:
- Competitive salary and equity packages
- Health, dental, vision insurance, and mental health resources
- An ŌURA Ring of your own plus employee discounts for friends & family
- 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
- Paid sick leave and parental leave
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