Director of Sales Operations

Posted 2hrs ago

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Job Description

Director of Sales Operations overseeing operational infrastructure for Ryze’s retail and marketplace growth. Leading strategic initiatives to ensure the business scales efficiently and profitably.

Responsibilities:

  • Define and own the sales operations strategy
  • Serve as a strategic thought partner to Sales and Ops leadership
  • Build and continuously improve the operational infrastructure
  • Lead cross-functional alignment across Finance, Supply Chain, Marketing, and 3PLs
  • Proactively identify systemic risks and drive structural solutions
  • Own the strategic relationships with brokers, key retail partners, and 3PLs
  • Define and enforce standards for pricing, promotions, assortments, and partner accountability
  • Lead resolution of escalated commercial issues
  • Define the metrics framework that governs how Ryze measures commercial health
  • Lead executive-level business reviews
  • Build and own a scalable analytics capability
  • Own Ryze’s Sales Operations role in the S&OP process
  • Hold cross-functional teams accountable for forecast accuracy
  • Shape demand assumptions based on deep account-level intelligence
  • Monitor and improve forecast accuracy over time
  • Lead, coach, and develop the Sales Operations team

Requirements:

  • 10+ years in Sales Operations, Commercial Operations, or Revenue Operations, with demonstrated career progression into senior leadership.
  • Proven track record of building or scaling a sales operations function in a high-growth CPG or consumer brand environment.
  • Demonstrated ability to influence senior and executive stakeholders and contribute meaningfully to strategic commercial decisions.
  • Strong people leadership experience — able to hire, develop, and inspire a high-performing team.
  • Advanced analytics capability — designs measurement frameworks and draws strategic insight, not just runs reports.
  • Track record of driving operational transformation and process improvement at scale.
  • Thrives in fast-moving, ambiguous environments where structure must be built, not just followed.

Benefits:

  • Flexible work arrangements
  • Professional development