Director, People Business Partner
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Job Description
People Business Partner Lead shaping talent strategy, employee relations, and organizational effectiveness for the National MS Society. Advising leaders and guiding HR programs in a remote-first environment.
Responsibilities:
- Serve as the primary People Business Partner Lead for assigned functions throughout the employee lifecycle
- Co-create talent strategies with People & Culture and functional leaders aligned with organizational goals
- Advise and coach leaders across leadership and expertise levels
- Build trusted relationships and influence leadership decisions to drive organizational effectiveness
- Collaborate with Recruiting to address current and future talent needs, specialty skills, budgets, pay parity, geographic needs, and succession planning
- Conduct internal assessments and external scans to identify talent gaps and solutions
- Use data and insights to build business cases for talent strategies and practices
- Shape organizational design, define job roles, and optimize talent processes
- Facilitate performance reviews, talent calibration, succession planning, and development conversations
- Ensure follow-through on development actions and readiness plans
- Implement talent management initiatives and deliver special projects
- Distribute training materials on workplace accommodation and performance management
- Provide coaching, performance management, and development opportunities to direct reports in Employee Relations and HR Admin
- Lead and support employee relations issues and investigations with Business Partners, Legal, and Compliance
- Provide tactical guidance on complex employee matters and regulatory compliance
- Support HR initiatives such as harassment training and maintain investigation documentation
- Coordinate onboarding and offboarding logistics and support exit interviews
- Ensure accurate employee records in HR systems
- Design, review, and update HR policies and procedures with legal, compliance, and HR teams
- Interpret and apply HR policies consistently with managers and employees
- Advocate for client group needs during enterprise-wide HR program design and rollout
- Lead change management for talent-related initiatives and advise leaders on employee impacts and risk mitigation
Requirements:
- Bachelor’s degree (or equivalent) in HR, Business, Industrial Relations, Organizational Development, or related field
- 7+ years of experience in leadership roles, with a significant portion within Human Resources roles focused on Talent Management
- Minimum of 7 years of progressive HR business partner experience with deep experience within employee relations and conflict resolution
- Human resources or operations experience in the non-profit sector with peer to peer fundraising preferred
- HR certification (e.g. CHRL, SHRP, PHR, SPHR) preferred
- Strong communication skills across verbal, written, remote, in-person, 1:1, group, formal, and informal formats
- Excellent EQ interpersonal skills and ability to partner with people from diverse backgrounds and career stages
- Strong collaboration skills within remote and hybrid teams
- Facilitation ability to engage, inspire, and communicate concepts and expectations
- Experience creating best practices leveraging automation and AI
- Strong working knowledge and experience leveraging Workday HCM for HR business processes and workflows
- Proficiency in Microsoft Office Suite: Excel, Word, PowerPoint, and Teams
- Commitment to inclusion, diversity, equity, and accessibility principles
- Ability to handle sensitive and confidential information with discretion
- Analytical and problem-solving skills with ability to make data-driven decisions
- Strong leadership and team management skills, including developing and mentoring others in a remote-first environment
- Ability to travel approximately 20%
Benefits:
- Considerable Paid Time Off Plan
- Paid Holidays with a Winter Break
- 401k Retirement Savings Plan with Society match
- Commuter Benefit Plan
- Comprehensive Health & Welfare benefits including Medical, Dental, Vision, Flex Spending Accounts, Life Insurance, and Disability Coverage
- Spring Health Membership offering free therapy and professional coaching
- Additional voluntary benefit offerings
- Remote work flexibility
- Opportunity to join a mission-focused team
- Structured and transparent career development approach with Talent Portraits, development opportunities, and advancement paths
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