Director, Sales Worldwide Accounts – Association Group Sales
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Job Description
Director Sales Worldwide Accounts at Hilton leading customer relations for hotel group sales. Focusing on account development to drive revenue and market share within the Association Group Sales team.
Responsibilities:
- Guide the account planning strategy for your accounts to facilitate growth
- Establish methods for long-term, strategic account development
- Aggregate client account-based growth data and evaluate areas of opportunity
- Qualify accounts and maintain compliance to account governance protocol
- Ensure your clients' daily needs are met while identifying viable opportunities to improve operational and financial performance through targeted initiatives
- Be a subject matter expert in all brands and closing the sale with clients
- Anticipate client needs and develop an approach that is tailored to each client
- Generate leads and mine opportunities within existing accounts to drive incremental revenue
- Collaborate with Hilton Direct Partnership Team Members and Hilton Worldwide Sales Specialists to drive total account value and provide total client solutions
- Engage with customer decision-makers and executives to influence positive buying behaviors
- Model account-based trends on a weekly, monthly, quarterly, and annual basis, compare data with previous years' results and forecast future account-based growth rates
- Provide accurate forecasting and delivery of monthly, quarterly, and annual revenue targets
- Understand industry trends that impact customer buying behaviors and offer innovative solutions
Requirements:
- Ten (10) years of professional experience
- Seven (7) years of hotel group sales experience (on property or corporate)
- Experience with the Association segment
- Experience building collaborative team strategies for account management and growth
- Experience analyzing data and making data-centric recommendations
- 30% travel time (average)
Benefits:
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
- Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
- Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
- Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
- Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
- Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
- Financial security for your future – Our retirement plans make it easier to save for what's next
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