Director, System Quality Analytics
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Job Description
Director leading quality analytics and reporting strategy for Memorial Hermann’s healthcare system. Overseeing clinical data, governance, forecasting, and enterprise reporting standards.
Responsibilities:
- Develop and execute short- and long-term strategy aligned with Quality Department goals
- Establish and maintain analytical and reporting standards across the department and enterprise for quality, patient safety, and clinical effectiveness
- Develop and facilitate intake governance to prioritize quality work requests
- Coordinate with enterprise analytics teams to improve collaboration, alignment, and standardization
- Scale and optimize quality analytics capabilities, including forecasting and prediction for externally reported quality programs
- Establish and optimize organizational structures for Quality Analytics
- Provide strategic leadership to standardize reporting capabilities, processes, and resources
- Collaborate with managers, physicians, and senior leadership to improve operations quality through analytics and reporting
- Create and maintain frameworks for continuous monitoring and improvement of clinical service value
- Develop standards to measure quality, cost, and patient-centered care
- Oversee data sources and databases to ensure functional distribution of meaningful reports
- Organize, present, and facilitate analysis and clinical-effectiveness data distribution
- Lead matrixed clinical and non-clinical teams toward strategic objectives
- Manage departmental human resources and labor/non-labor budgets
- Evaluate Quality Analytics efficiency and maximize output
- Direct analysis and reporting of clinical utilization, cost, financial, claims, and clinical data
- Oversee timelines, monitor performance, and mitigate risks
- Develop and maintain the Quality Analytics technology roadmap
- Collaborate with Central Analytics on enterprise-wide data governance and data stewardship
- Ensure compliance with Memorial Hermann policies, procedures, standards, and safety requirements
- Support professional development and serve as a preceptor, mentor, and resource
- Perform other duties as assigned
Requirements:
- Bachelor's Degree in a work-related field/discipline (e.g., mathematics, economics, engineering, computer science) from an accredited college or university required
- Master's Degree in a work-related field/discipline preferred
- Epic or related database certification or training preferred
- Seven (7) years of experience in a complex health system
- Five (5) years of supervisory experience in complex environments
- Five (5) years of experience deploying operational reporting and/or business intelligence solutions in a complex health system
- Effective oral and written communication skills
- Advanced presentation skills
Benefits:
- Professional growth and development opportunities through mandatory/continuing education and skills competency
- Mentorship and preceptor opportunities
- Full-time employment
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