Disability Transaction Processor

Posted 11ds ago

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Job Description

Remote disability claims processor for Conduent, a provider of mission-critical services and solutions. Matching claims documents, capturing index data, and processing high-volume disability transactions.

Responsibilities:

  • Process assigned disability transaction work items, including BLIS and Outsort queues
  • Research customer applications and available records to locate and confirm existing disability claim matches
  • Review document images and capture accurate index data in customer systems
  • Follow documented procedures, quality expectations, clean-desk requirements, and production priorities
  • Manage a 40-hour weekly workload in a remote, PC-based production environment
  • Apply coaching and training feedback to build proficiency, accuracy, and consistency

Requirements:

  • Must be comfortable adhering to a strict clean-desk policy
  • Must be able to submit to and pass the required background screening and drug screening
  • Must have a high school diploma or general education degree (GED)
  • Basic PC and internet skills, including the ability to navigate computer applications and complete routine online tasks
  • Must be able to maintain a suitable work-from-home office environment and work 40 hours per week
  • Must be receptive to coaching and training
  • Must pass an internet speed test: download ≥25, upload ≥5, ping ≤175 ms
  • Must have the ability to connect with an ethernet cable to a modem/router
  • Must reside in an eligible US state or municipality under applicable wage regulations
  • Data entry experience is a plus
  • Familiarity with Microsoft Word, Outlook, and Excel is a plus

Benefits:

  • Full-time employment
  • Work-from-home opportunity
  • On-the-job training
  • Schedule flexibility after training, based on work volume
  • Benefit options for eligible employees
  • Health insurance coverage
  • Voluntary dental and vision programs
  • Life and disability insurance
  • Retirement savings plan
  • Paid holidays
  • Paid time off (PTO) or vacation and/or sick time
  • Potential bonus or incentive based on business need