District Director of Operations
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Job Description
District Director of Operations at Brookdale managing community operations and strategic direction. Leading revenue oversight and ensuring compliance with operational standards across multiple locations.
Responsibilities:
- Responsible for developing and providing short-term tactical direction and oversight
- Develops short-term improvements impacting an area
- Directs the overall operations of an assigned group of communities within a geographic region
- Oversees a revenue of $20-60 Million
- Develops long-range objectives and strategies for each community within the region
- Develops annual operating budget, including census, payroll, staffing and capital forecasts
- Monitors and assesses compliance with financial forecasts, productivity and goal achievement
- Determines areas needing cost reduction and program improvement and implements changes as needed through the Executive Directors at each community
- Implements company-wide programs at communities in the areas of dining, asset management, finance, human resources, and other operational areas
- Enhances appropriate communication between the communities and the divisional/corporate offices
- Works with community management to implement sales and marketing activities and strategies to maximize occupancy
- Assures that resident services reflect the highest quality in conformance with federal and state law and company standards
- Enhances the quality of resident care by working with the functional team members in nursing, life enrichment, dining services, housekeeping and maintenance as needed
- Evaluates, monitors, and enhances public relations efforts at each community
- Assists all regional offices with preparation for state survey and licensing
- Assures that all regional communities conform to qualitative and quantitative operating standards
- Directly supervises and evaluates performance of Executive Directors within region
- Updates, trains, and coaches staff as necessary to maintain high standards of quality care, financial accountability and business growth
- Influences change in a positive manner within the assisted living industry through involvement with trade associations, regulatory agencies, and state executive and legislative officials
- Partners with regional and community operations teams to oversee the overall health and safety program and practices for the region and maintain a safe environment for the residents, associates and families
Requirements:
- Bachelor's Degree in Healthcare, Gerontology, Business or other related field required
- Minimum of seven to ten years experience in Operations, Marketing, Financial Planning and Human Resources Management in a management role; or equivalent combination of education and experience
- Frequent car travel requires the incumbent to possess and maintain a valid driver's license
- Ability to work some evenings/weekends and travel frequently by air or car
- Makes analytical decisions and is accountable for all actions made by a department or group
- Uses a high degree of analytical ability using sound judgment acquired through significant experience to solve complex and varied problems that could result in substantial loss of reputation
- Has significant knowledge of an advanced discipline with a working knowledge of related fields
- High degree of accuracy in all assignments, ability to work independently and manage time effectively
- Must understand the older adult market
- High degree of initiative and creativity, good judgment, excellent oral and written communication skills and the ability to motivate
- Ability to operate personal computers and related software
Benefits:
- Medical, Dental, Vision insurance
- 401(k)
- Associate assistance program
- Employee discounts
- Referral program
- Early access to earned wages for hourly associates (outside of CA)
- Optional voluntary benefits including ID theft protection and pet insurance
- Paid Time Off
- Paid holidays
- Company provided life insurance
- Adoption benefit
- Disability (short and long term)
- Flexible Spending Accounts
- Health Savings Account
- Optional life and dependent life insurance
- Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
- Tuition reimbursement
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