Partner Operations Coordinator
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Job Description
Partner Operations Coordinator supporting Conscious Discipline’s partner programs and contract operations. Coordinating documentation, instructors, issue resolution, and cross-functional communication.
Responsibilities:
- Work closely with Finance, Instructors, Customer Care, Partner Success and Partner Development to ensure alignment on partnership goals and objectives
- Address and resolve operational issues promptly with partners and internal teams
- Assist in preparing, organizing, and maintaining contract documentation
- Ensure contracts and related documents are accurately filed and accessible
- Prepare and coordinate certificates of training for contracts as requested
- Conduct basic reviews of external contracts for adherence to company policies and negotiate contracts
- Collaborate with internal teams to identify discrepancies or areas of concern
- Book Certified Instructors for contract services
- Maintain and update unscheduled contracted services
- Ensure background check requests are completed promptly with HR and Certified Instructors
- Act as liaison between internal teams and external parties for routine contract-related inquiries
- Coordinate with departments to gather information for contract creation and maintenance
Requirements:
- Bachelor’s degree
- Paralegal experience preferred
- Proven experience in partner operations, account management, or a related role
- Strong organizational skills with the ability to manage multiple tasks and priorities
- Excellent communication, interpersonal skills and attention to detail
- Analytical mindset with proficiency in data analysis and reporting
- Familiarity with CRM systems and collaboration tools
- Ability to work both independently and collaboratively in a team environment
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